Agustín Medina

Agustín Medina

About

Detail

Uruguay
Contact Agustín regarding: 
work
Full-time jobs
Starting at UYU30k/month ~USD746/month
Flexible work
Starting at USD10/hour

Timeline

work
Job
school
Education

Résumé

Jobs verified_user 0% verified
  • A
    Camarero
    Al Timón SA
    Oct 2025 - Feb 2026 (5 months)
    Atención a clientes, atención en caja con respeto y mucho entusiasmo.
  • Cziber IT and Information
    Técnico de infraestructuras
    Cziber IT and Information
    Jun 2024 - Aug 2024 (3 months)
    I worked providing infrastructure support to various client companies of Cziber. In addition to offering onsite support, support was also provided through tickets in Nodum. I handled server backups, server management, and all types of tasks related to support.

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    Trabajé brindando soporte en Infraestructuras a diferentes empresas clientes de
    Cziber, además de brindar soporte Onsite, también se daba soporte mediante
    tickets en Nodum. Manejé respaldo de servidores, administración de los mismos
    y todo tipo de trabajos relacionados a Soporte en si.
  • Solbeg
    Second Line Support Analyst
    Solbeg
    Apr 2024 - Jun 2024 (3 months)
    I trained to provide support in Service Channel, responding to assigned tickets as well as offering personalized attention to each client.

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    Me capacité para dar soporte en Service Channel, dando un respuesta a los
    tickets asignados además de dar una atención personalizada a cada cliente
  • knowmad mood
    Technical Support Specialist
    knowmad mood
    Jul 2023 - Feb 2024 (8 months)
    Worked on a project for INAC implementing the SAT system (Automatic Typing System). The system worked to be able to classify the cattle in an automated manner to ensure correct typing and the same criteria for all slaughterhouses. The implementation of the system is carried out in the designated slaughterhouses (23 approx.) The work consists of the configuration of a new machine. Operators are trained to be able to operate with the new equipment, adding new functions to normal work and changing work methodology. After a 3-day follow-up, in addition to all the work prior to putting it online, we move on to the next slaughterhouse.

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  • Tata Consultancy Services
    Product Support Analyst
    Tata Consultancy Services
    Mar 2022 - Dec 2022 (10 months)
    Experienced Microsoft support engineer with a strong focus on case Management. Proficient in CRM Dynamics 365 with extensive experience in providing technical support, troubleshooting and resolving complex issues. Committed to delivering exceptional customer service and ensuring timely resolution of customer inquiries.

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    Ingeniero de soporte de Microsoft experimentado con un fuerte enfoque en la gestión de casos. Competente en CRM Dynamics 365 con amplia experiencia en brindar soporte técnico, resolución de problemas y resolución de problemas complejos. Comprometido a brindar un servicio al cliente excepci
  • SONDA
    Technical Support Help Desk en SONDA
    SONDA
    Nov 2020 - Mar 2022 (1 year 5 months)
    Attention to users of the BROU bank, be it attention through calls, emails, or an internal ticket system. First level attention is provided, trying to solve the problem instantly, or if it is required to make a ticket and transfer it to the indicated team.Atención a usuarios del banco BROU ya sea la atención mediante llamadas, correos, o un sistema de tickets interno. Se brinda atención de primer nivel, procurando resolver el problema en el instante, o si se requiere realizar un ticket y transferirlo al equipo indicado.


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  • Deloitte
    Technical Support Help Desk en Deloitte
    Deloitte
    Dec 2018 - Oct 2020 (1 year 11 months)
    First level attention and support is provided, performing different jobs such as income of people, providing a computer in good condition and ready to work, reception of equipment to be repaired and attention to users by telephone, mail and ticket system.

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    Se brinda atención y soporte de primer nivel, realizando diferentes trabajos tales como ingresos de usuarios, brindando una computadora en condiciones y pronta para trabajar, recepción de equipos a reparar y atención a usuarios mediante teléfono, correo y sistema de tickets.
Education verified_user 0% verified
  • E
    Educación Superior Informática (ESI - UTU Buceo)
    Educación Superior Informática ESI UTU Buceo
    Mar 2016 - Jun 2020 (4 years 4 months)