Agustina Yarbuh Business intelligence coordinator

Coordinadora de business intelligence & tender for south cone

BD

Apr 2022 - Current (4 years 3 months)

- Leader of business intelligence for all seven business units from the southern cone and responsible for the market analysis of units to support growth. Provided strategic actionable insights for the company’s annual sales and marketing plans. - Developed the first company’s imports market model and monitor by working within a big data environment with multiple sources. Solved complex technical correlations between products and equipment that allowed to identify and target 15% of new competi - Increased revenue in public and private tender from Argentina and Chile by identifying purchasing trends and serving as the expert to the key channel partners for information regarding competitors and sell out.

Data science & sales force effectiveness sr. analyst

Nutricia

Apr 2021 - Apr 2022 (1 year 1 month)

- Leader of Business Intelligence & Sales Force Effectiveness for all three therapeutic areas: Specialized Adult Nutrition, Metabolic Disorders and Epilepsy. - Served as a key liaison between Sales, Marketing, Commercial Organization, and TGS Organization (IT Business Partner and Platform team) to execute commercial capabilities aligning with business strategies. - Developed the first market share measured in patients linked with trends of intake and healthcare coverage that increased accuracy in demand planning and service level.

Operational excellence sr. analyst

DANONE

Sep 2019 - Apr 2021 (1 year 8 months)

- Responsible for bringing success to the patient contact center. In charge of cost planning and service level. Developed and implemented the capacity plan that allowed to increase the service hours maintaining costs and optimizing the fte. - Market analysis with medical representatives team, customer experience and patient contact center that brought new business opportunities and a partnership with an inland patient contact center to expand our services. - Strategic pillar in the development of the Nutricia Health Patient Portal web, to assure connections with our CRM. Led the building and implementation of the Patient Journey in Marketing Cloud.

Customer solutions sr. analyst

DANONE

Sep 2018 - Aug 2019 (1 year)

- Developed BI dashboards in analytics studio for demand planning area. - Analysis of Business KPIs: NPS, Csat, CTR, AHT, SLA and Occupancy

Operations analyst

DANONE

Mar 2018 - Aug 2018 (6 months)

- Responsible for estimating Forecast Accuracy and BIAS for P&L. Stock estimation and weekly reports to Global Danone. - Analysis of Planning & Demand KPIs: Fcst Acc, BIAS, Backorder rate, OTIF, Write-offs, DOH.

Operations management trainee

DANONE

Oct 2017 - Mar 2018 (6 months)

Agustina Yarbuh

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