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Agustina Soledad Del Vecchio

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Detail

Anti Fraud Analyst
Buenos Aires, Argentina

Timeline


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Résumé


Jobs verified_user 0% verified
  • Zubale
    Anti Fraud Analyst
    Zubale
    Sep 2023 - Current (2 years 8 months)
    Identify and prevent fraudulent activities in various environments. Search evidence to prove or disprove, allegations of fraud. Analyzing legal background identifying irregularities could indicate that fraudulent activity.
  • DXC Technology
    Field Technical Support Second Level
    DXC Technology
    Dec 2022 - Apr 2024 (1 year 5 months)
    • Windows/MacOS Support • Repair and maintenance of Notebooks and cell phones • AWS • Networking (Datacentre, Switches) • Infrastructure • SNOW • Active Directory • Coordination of external providers • Customer service on site/remote • Server migration • Migration to Azure • Migration to Cloud SharePoint
  • C
    Help Desk Level 1
    Cognizant - SP
    Nov 2020 - Mar 2022 (1 year 5 months)
    • Telephone customer service by Avaya • Creation, processing, updating and resolution of ticket • Adding/Deleting/Modifying users on applications and platforms • Zoom and Microsoft Teams as remote control on user's pcs • Escalations to Technical Support Level 2 • Active Directory
  • M
    Manager/Technician
    Mayhem Store
    Mar 2017 - Feb 2019 (2 years)
    • Customer service • Customer advice • Troubleshooting hardware and software • Technical service for hardware and software for Notebooks • PC cleaning • Water cooling (liquid cooling system) • Hardware and software updating • Installation of platform and applications • Windows 10 support
Education verified_user 0% verified
  • D
    High School Diploma
    Domingo F. Sarmiento N°2 1D.E.
    Jan 2012 - Jan 2017 (5 years 1 month)