Field Technical Support Second Level
DXC Technology
Dec 2022 - Apr 2024 (1 year 5 months)
• Windows/MacOS Support
• Repair and maintenance of Notebooks and cell phones
• AWS
• Networking (Datacentre, Switches)
• Infrastructure
• SNOW
• Active Directory
• Coordination of external providers
• Customer service on site/remote
• Server migration
• Migration to Azure
• Migration to Cloud SharePoint