A

Agnes Wing Man Yim

About

Detail

Toulouse, Occitanie, France

Contact Agnes regarding: 
work
Full-time jobs
Flexible work

Timeline


work
Job
school
Education

Résumé


Jobs verified_user 0% verified
  • V
    Studio Executive
    Velocity Aquabike Studio
    Jan 2020 - Jan 2022 (2 years 1 month)
    Greet and Meet clients. Handle client's enquiries & complaints Maintain operations of the studio Data entry and data checking with high level of accuracy Develop & maintain relationships with new & existing customers to achieve sales
  • H
    Admin & HR Officer
    HAVI Logistics Limited
    Jan 2018 - Jan 2022 (4 years 1 month)
    Office administrative work, office & pantry supplies Receptionist Support Regional HR Team. Maintain Leave & OT Records Arrange company activities, e.g annual dinner, annual meetings, family day, long service award, etc Record expenses and generate reports
  • V
    Registration Manager/1-1 Meeting Manager
    Vinexpo, Global Sources, HK
    Jan 2012 - Current (14 years 7 months)
    Supervisor/Booth Assistant/Interpreter Booth Setup and Maintenance Customer Engagement Lead Generation and Data Collection Assistance to Exhibitors Promotion and Brand Representation
  • S
    Customer Service Team Leader & Customer Service Agent
    Splendia Limited
    Jan 2009 - Jan 2012 (3 years 1 month)
    Reporting to the Customer Service Director Responsible for the daily running and management of the customer service centre through the effective planning and management of the workforce to delivery high quality customer service to international clients. Conduct quality assurance on call monitoring, case handling, and customer feedback and the respective documentation Handle the complex customer enquiries or complaints. Liaise with hoteliers to gather information and resolve issues Compile management reports and update call centre training manual regularly
  • V
    Marketing Manager
    Violino Limited
    Jan 2007 - Jan 2008 (1 year 1 month)
    Managed, maintained and serviced client accounts Established staff accountability to ensure high professional and proficiency standards Assisted in planning and execution of marketing programs to include image-building activities, advertising campaigns and participating in trade shows Liaised with business partners and overseas customers Coordinated with internal departments Expanded customer base/new accounts to increase sales revenue by negotiating marketing plans
  • P
    Client Service Officer
    Publication Representatives Ltd (Global Sources)
    Jan 2005 - Jan 2007 (2 years 1 month)
    Create and manage the marketing budget, ensuring efficient allocation of resources and optimizing ROI. Oversee market research to identify emerging trends, customer needs, and competitor strategies. Monitor brand consistency across marketing channels and materials.
  • O
    Account Executive
    On Stage Production & Consultant Ltd
    Jan 2004 - Jan 2005 (1 year 1 month)
    Provided exceptional account servicing with the goal of maximizing the client's business opportunities Compiled sales proposals and conducted presentations to customers Provided professional advice for clients' upcoming events Handled all clients' enquires
  • H
    Passenger Service Officer
    Hong Kong International Airport Services (HIAS)
    Jan 2000
    Exceeded airport service standards in all areas of customer service, ramp operations, centralized load control and baggage Cultivated corporate service culture and service philosophy to all airport staff in Hong Kong and outports Managed airport service suppliers
  • C
    Flight Attendant
    Cathay Pacific Airways Limited
    Jan 2000 - Jan 2001 (1 year 1 month)
    Provided exceptional in-flight services to ensure the comfort and security of all passengers Ensured and exceeded all in-flight safety regulations
Education verified_user 0% verified
  • Curtin University
    Bachelor of Business
    Curtin University
    Jan 2002
  • Edith Cowan University
    Bachelor of Business
    Edith Cowan University
    Jan 2002 - Jan 2004 (2 years 1 month)
  • C
    Diploma of Commerce
    CURTIN INTERNATIONAL COLLEGGE
    Jan 2001 - Jan 2002 (1 year 1 month)
  • H
    Completed HKCEE
    HOTUNG TECHNICAL SCHOOL FOR GIRLS
    Jan 1993 - Jan 1998 (5 years 1 month)