Alejandro García Romo Head of Customer Success / Sales MX Kangu Tecnología e

Senior Ops Merchant Specialist

Shein

Jan 2024 - Current (2 years 9 months)

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Head of Customer Success / Sales - Mexico

Kangu Tecnologia e Logística

Jul 2020 - Current (6 years 3 months)

- Created, developed and managed Mercado Libre´s Agencies in Mexico. First employee in Mexico First 6 months I was in charge of the Mexico´s expanssion of the network of Agencies
Mexico City and Metropolitan area, Guadalajara, Monterrey, Cancún, Tijuana, Mérida, Chihuahua, Puebla reached nearby 1200 active places for Drop off and Picku Services for Mercado Libre´s Sellers and buyers. This network was based in bringing and hunting small and medium business to become providers of this new service. Mexico´s was the first place in LatAm to have Pick up system for Mercado Libre, via Kangu Recruited a National Sales Team in cities mentioned before. Reaching and overcoming all the goals and mercado libre´s requirements Once we had more than 2

Business Sales Development Agent

Airbnb

Nov 2019 - Jun 2020 (8 months)

- Developed new business and was in charge of getting supply in Caribbean, Central America and Mexico region for the new platform of Airbnb designed exclusively for hotels
- Signed and close deals with more than a hundred hotels in the region for the new business model of Airbnb with these kind of properties.
- Reached and exceed LatAm goals during the first quarters of 2020
Duplicating expectations and results projected. Teamwork with Airbnb in Brazil so we can create more than 600 new hotel accounts in Airbnb. Our goal was 150 accounts per region and this allowed us to overcome to another teams worldwide during Q1 of 2020.. Contacted and reached host of Mexico City's homes so they could join our "Front Line Stays" program,

Business Development

DiDi

Aug 2018 - Oct 2019 (1 year 3 months)

- Advertisement and promotion in Didi's launch in Mexico City
- Developed strategies and business in Social Media in order to reach new users and drivers for Didi
- Recruited nearly 450 drivers boarding rides from another platforms such as Uber, Cabify, etc Developed and opened new markets in Cuernavaca and Puebla, applying the strategies used in Mexico City

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Sales Coordinator & Real Estate Advisor

Century 21 City Realty

Apr 2016 - Dec 2017 (1 year 9 months)

- Signed and close deals with property owners for Century 21 franchise in order to promote inventory in different channels
- Developed all the sales process
- From Prospection to Customer Service and follow up until rental contracts or house deeds are signed
Developed strategies to increase inventory of sales and rental. Having a 60% gowth during a year Managed and coordinated one of the Sales teams with 5 Advisors in charge

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Project Director

Bike Radio Multimedia

Oct 2010 - Aug 2018 (7 years 11 months)

- Created the first Radio Broadcast dedicated to promote bicycle and non motorized mobility in Mexico City
- Developed Sales Strategies and Signed Sponsorships for Radio and Magazine
- Hosted, produced and created specialized content for the radio show
Community management of the different Bike Radio's platform, having a successful growth of more than 25K organic followers. Managed and coordinated the project in every area, such as Production, invoice, Sales and Content. Customer service to our announcers and sponsors Negotiation with Media, so they broadcast our podcast. (Radiorama, Capital21, Mvs Radio) Organized and market the first "Expo Educativa y Movilidad" (Education and mobility Expo) at Buenavista Train Station duri

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Sales Manager

SM3 Comunicación

Jan 2009 - Sep 2010 (1 year 9 months)

Developed Sales Strategies and Signed sponsorships for Ciudad Entrelineas Magazine and Radio Trayecto 1440am Signed deals with Advertisement agencies and corporates, bringing solutions for every advertisement need. Besides, bring Customer service to our announcers and sponsors

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Marketing Account Executive

Unifica Teleservices

Aug 2007 - Aug 2008 (1 year 1 month)

Alejandro García Romo

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Alejandro García Romo