A
Affrikah Osano
About
Detail
Illinois, United States
Résumé
Jobs
verified_user
0% verified
- 3Delivery Associate3 Lucky Logistics LLCJun 2021 - Sep 2021 (4 months)• Delivered packages while adhering to strict safety and efficiency standards. • Provided professional and courteous customer interactions. • Maintained accuracy in package handling and logistics operations.
Patient Services CoordinatorMyEyeDr.Oct 2020 - Jun 2021 (9 months)• Greeted patients, handled check-ins, and collected copays/balances. • Verified insurance, updated demographic information, and scheduled appointments. • Managed a high-volume front desk, ensuring efficiency and organization in daily operations. • Assisted in medical billing and provided exceptional patient support.- Customer Service RepresentativeVision Financial ServicesApr 2018 - Aug 2024 (6 years 5 months)Note: Temporary layoff from March 2020 to September 2021 due to COVID-19 • Resolved customer inquiries regarding billing and payments, ensuring a positive customer experience. • Processed payments and reviewed accounts to maintain accurate financial records. • Followed up with clients regarding account issues and directed them to appropriate departments. • Logged detailed call notes, follow-up plans, and call metrics to ensure accurate record keeping and performance tracking. ◦ Assisted with special data verification projects, including outreach to medical offices to confirm contact details.
- ITeacher's AssistantImagination StationJul 2016 - Feb 2017 (8 months)
- RTeacher's AssistantRainbow Child Care CenterJun 2014 - Jun 2016 (2 years 1 month)
- WKitchen AssistantWoodland TerraceJun 2012 - Jun 2014 (2 years 1 month)
- CSales AssociateCarter's-Oshkosh B'goshJan 2012 - Jan 2018 (6 years 1 month)
Education
verified_user
0% verified
- CCPR/First AidFeb 2017 - Feb 2019 (2 years 1 month)
- VValid Driver's License CNAApr 2017 - Current (9 years 7 months)
- BHigh School DiplomaBerrien Springs High SchoolJan 2009 - Jan 2012 (3 years 1 month)