Bekah Hackley

Bekah Hackley

About

Detail

RevOps at Customer.io
Clayton, North Carolina, United States
Contact Bekah regarding: 
work
Full-time jobs

Timeline

work
Job
school
Education

Résumé

Jobs verified_user 0% verified
  • Customer.io
    RevOps Manager
    Customer.io
    Sep 2025 - Current (1 year)
  • Customer.io
    Sales Ops Coordinator
    Customer.io
    Feb 2022 - Current (4 years 7 months)
    Supporting Clean, Efficient, and Transparent Sales Processes I am dedicated to maintain and optimize our sales process through: 🔹 Salesforce Hygiene & Reporting – Ensuring accurate data, reporting, and up-to-date information across the CRM. 🔹 Commission Reporting & Performance Tracking – Managing commission structures and tracking team performance to align with company goals. 🔹 Process & Documentation – Standardizing and documenting procedures for streamlined workflows and consistency. 🔹 Deal Desk Audits – Overseeing Service Order Form audits to ensure deals are accurately processed within the CRM. 🔹 Lead Routing Efforts – Monitors lead distribution to drive sales efficiency and triage when necessary. 🔹 Cross-functional Co
  • WingSwept
    Marketing Coordinator
    WingSwept
    Dec 2018 - Feb 2022 (3 years 3 months)
    - Designed marketing materials (newsletters, brochures, eBooks) using Adobe Illustrator and InDesign to align with brand objectives. - Managed video media projects from concept to production using Adobe Premiere. - Coordinated printing projects with vendors, managing budgets, timelines, and quotes. - Created engaging social media content and produced weekly Facebook posts for 2,000 auto repair shop customers nationwide. - Produced and co-hosted two monthly podcasts, promoted on Apple Podcasts, SoundCloud, and Spotify. - Led email marketing automation and tracked engagement to optimize campaign performance across internal business units. - Mentored marketing interns, guiding project execution and team collaboration. Show less
  • WingSwept
    Business Development Representative
    WingSwept
    May 2018 - Feb 2022 (3 years 10 months)
    - Consistently averaged 80+ prospect connections through telesales - Actively developed prospect leads through industry indexing and search engine optimization - Provided prospects direct solutions through online demonstration, emphasizing features and benefits - Emphasized building trustworthy and reliable relationships with clients
  • A
    Logo Design
    Al's & Co.
    Oct 2017 - Jan 2018 (4 months)
    - Created brand logo on Adobe Illustrator - Logo displayed above office building in Roberts, WI - Adapted logo sizes/dimensions for an array of social media use - Created business cards for each employee at Al's & Co. Salon - Developed gift card template for customers through Adobe Photoshop
  • F
    Communications Assistant
    Frye Fence Co Inc
    May 2017 - Jan 2018 (9 months)
    - Wrote client proposals for specific fencing materials and costs - Created Facebook and Twitter business pages and increased followers by over 300% - Crafted aesthetically pleasing social media advertisements - Restructured company files and projects to increase access, management, and organization - Answered customer phone calls according to company standards - Calculated estimates for material and labor costs
  • W
    Broadcast Radio Student
    WRFW - University of Wisconsin-River Falls
    Jan 2016 - May 2016 (5 months)
    • Hosted University radio show • Responsible for programing research, engineering, and conducting interviews • Earned certification in Radio Marketing & Professional Sales • Incorporated audience interaction through social media messaging and live feed broadcasts • Developed audio stories featuring events on campus, key community leaders, and public service announcements
  • S
    Administrative Assistant
    Suzanne Wynveen Photography
    May 2015 - Apr 2017 (2 years)
    - Personally greeted and interacted with clients and guests during events, ensuring deliverables were met - Scheduled and coordinated meetings, appointment, travel arrangements, and bookings for photo shoots and events - Integrated a Communications Plan to increase awareness of business - Attended photography events such as prom for local high schools and answer questions and take payments - Created Prom order forms for students - Welcomed clients to the studio on Halloween for Suzanne's "Spooky in the Studio" event - Event Assistant at the First Bank of Baldwin for a meet and greet with Santa Show less
  • J
    Marketing/Outreach Lead
    Jr. Hawks
    Jun 2011 - May 2018 (7 years)
    - Supported public relations campaign by developing key messages and web-based content, assisting efforts to raise over $250,000 for program improvements - Ran Instagram account, including photography, video, and provided interaction with followers - Designed informational, aesthetic brochures and posters for program marketing - Lead developmental activities and curriculum for 3–12-year-olds after school and summer programs - Developed enhanced customer relation practices through collaboration with supervisors and administrative heads Show less
Education verified_user 0% verified
  • University of Wisconsin-River Falls
    University of Wisconsin-River Falls — Bachelor, Marketing Communications, Senior
    University of Wisconsin-River Falls
    Jan 2014 - Dec 2018 (5 years)
  • Baldwin-Woodville High School
    Baldwin-Woodville High School
    Baldwin-Woodville High School
    Jan 2010 - Dec 2014 (5 years)
This is a community-created genome.