Director of Training /Franchise Operations
Soup Kitchen Internatioanl
Aug 2006 - Sep 2008 (2 years 2 months)
Conducted franchisee onboarding and successful completion of SoupMan training programs.
Provided on-going operational coaching, counseling, and leadership development for franchisees, support staff and store teams.
Facilitated development training for all level management.
Accountable for top line revenue growth and bottom line profitability.
Project Manager in research and development of new menu items.
Member of Franchise Advisory Board, accountable for brand execution, quality assurance, and franchise satisfaction.
Led effort to identify critical metrics and other linkages between financial and operational measures.