AEINCEL BRICE SAN JUAN

I am a Remote Customer Support and Virtual Assistant professional with experience in HR and Quality Assurance, supporting teams in fast-paced business environments. I help organizations deliver excellent customer experiences, streamline operations, and maintain smooth internal workflows. My background spans: • Customer service & client support • Virtual administrative assistance • Documentation, scheduling & coordination • Quality monitoring & performance evaluation • Recruitment and onboarding • Employee support and policy compliance I deliver solutions with accuracy, detail, and strong communication — strengths that earned me a promotion to Quality Assurance. I continue applying these capabilities to improve service quality and drive better results in remote support roles. Open to remote opportunities in Customer Support, Virtual Assistance, Quality Assurance, or HR Support.