Adrienne Brennan

Care Coordinator

Cecelia Health

Dec 2025 - Current (7 months)

Worked as part of a team to deliver exceptional customer service to patients by maintaining low call wait times and providing efficient and accurate support over the phone. Assisted patients in enrolling, appointment scheduling, and general troubleshooting, ensuring each patient experienced a professional and personable call. Utilized a strong attention to detail to complete patient records accurately and efficiently.

Office Coordinator

Marsh McLennan Agency

Feb 2025 - Nov 2025 (10 months)

Fostered a welcoming and efficient office environment by managing inventory, coordinating in-office events, and arranging catering services. Supported planning and logistics for large offsite events involving executives, clients, and colleagues. Provided polished front-desk and phone service to ensure a professional guest experience.

A

Office Manager

Atrium School

Jan 2023 - Jun 2024 (1 year 6 months)

Delivered administrative support to school leadership and faculty, including calendar coordination, procurement, and expense reporting. Managed substitute teacher scheduling, hiring and onboarding. Served at the first point of contact for families, vendors, and visitors, creating a warm and professional environment.

Office Coordinator

EverQuote

May 2022 - Jan 2023 (9 months)

Oversaw daily office operations, including kitchen management, meeting preparation, and catering logistics. Supported the CEO and CFO by managing calendars, travel arrangements, and meeting coordination.

V

Patient Coordinator

VFP Pharmacy Group

Jun 2021 - May 2022 (1 year)

Handled high-volume patient interactions with a strong focus on confidentiality and compliance (HIPAA). Prioritized and managed clinic orders to maintain service standards and client relationships.

E

Patient Coordinator

Elite Physical Therapy

Apr 2020 - Jun 2021 (1 year 3 months)

Managed schedules across multiple therapists to enhance clinic efficiency. Conducted data analysis in Excel to identify trends and inform improvements in patient services.

Crew Member/Team Trainer

Dunkin Donuts

Jun 2017 - Jan 2025 (7 years 8 months)

Delivered consistent, high-quality customer service in a fast-paced environment. Ensured food safety and cleanliness in compliance with all regulations. Trained new hires in food preparation, POS operations, and health protocols.

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