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Adrian Nieves

About

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Valenzuela, Metro Manila, Philippines

Timeline

work
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school
Education

Résumé

Jobs verified_user 0% verified
  • HOPLA Online
    Remote Customer Service Specialist
    HOPLA Online
    Aug 2025 - Dec 2025 (5 months)
    Ranked Overall Top 9 Agent in August 2025 for outstanding performance and commitment. Achieved a 94.15% quality score by maintaining high standards in customer interactions and logistics support. Kept track of orders, deliveries, and records to ensure smooth workflow. Prepared comprehensive reports to support logistics management and improve service efficiency.
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    Social Media Manager
    Oxycrew
    Feb 2025 - Jul 2025 (6 months)
    Developed and executed audience-targeted strategies to increase visibility and donor support for international competitions. Boosted digital engagement and fundraising efforts through strategic content. Designed static ads and promotional materials using Canva to support key campaign milestones.
  • VXI Global Solutions
    Customer Service Specialist
    VXI Global Solutions
    Oct 2022 - Jul 2023 (10 months)
    Achieved and sustained a 95% CSAT score by delivering high-quality solutions to complex customer inquiries. Consistently met and exceeded monthly sales targets for internet, phone, and TV service packages. Resolved complex customer inquiries regarding billing, service connections, and payment processing.
Education verified_user 0% verified
  • P
    Bachelor of Arts in Communication, Major in Theatre Arts
    Pamantasan Ng Lungsod Ng Valenzuela (PLV)
    Jan 2022 - Jan 2025 (3 years 1 month)
    Relevant Coursework: Communication & Project Management, Performance Arts, and Professional Communication.