Love Start-ups industry, technology solutions and videogames
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Merchant Operations Analyst
PayJoy
Aug 2022 - Sep 2022(2 months)
- Analysis and development of Merchants metrics. • Collect data from various sources to develop metrics. • Analysis and elaboration of insights and KPIs for the areas of Fraud, Guarantees, CX, Call Center, Management of Collections of Merchants, and
MercadoLíder Gold Seller
MercadoLibre
Oct 2020 - Current(6 years 1 month)
- Zero inventory – zero investment business model: post and resale in Mercado Libre hundreds of ítems from different retailers and e-commerce stores. - In four months I achieved the highest reputation and the most trusted position as a seller from MercadoLibre, this is “MercadoLíder Gold”, thanks to the raitings and reviews of the customers, based on their shopping and customer service experiences - Total sales of more tan $12,000. - Online business dedicated to the sale of different ítems in Mercadolibre.com - Sales of different categories incluiding: home appliances, air conditioning, microwaves, oven
KAM
UberEATS
Jun 2019 - Dec 2019(7 months)
- 100% growth in sales for Kobe and 50% for Noe. - Sustained growth in monthly sales of Pollo Campero and Texas Chicken, thus allowing the opening of all stores of these brands on the platform. - Negotiate and generate a commercial exclusivity agreement with Hansel & Gretel and Shawarma Estambul. - Negotiate and generate a commercial semi-exclusivity agreement with Yogurt Amazonas, Cassave, Sports Planet, Top-Ten Burgers & Fries, Empanadas Campo Viejo, Fatto a Mano and Pepitos Grill. - Manage high-value relationships with customers of Enterprise and Mid-Market accounts. - In charge of the correct performance and growth of the accounts under my management. - Lead the implementation of marketing campaigns of the
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Co-owner
TodoReservado
Nov 2018 - May 2019(7 months)
- Entrepreneurship dedicated to providing solutions for the digital ecosystem of the hospitality industry. - Strategies and optimization of OTAs, development of web pages with reservation functionality, digital marketing, implementation of software such as Channel Manager and PMS; gastronomic tourism. - In charge of commercial activities. - Prospect clients. - I implemented and developed a new product for the country that has not done it before, this is gastronomic tourism, in alliance with different fine dining ecuadorian restaurants in different regions of the country.
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Owner
TodoStore593
Dec 2017 - May 2019(1 year 6 months)
- Sale of accessories, watches brand Fossil, Casio, Us Polo; drones, security cameras, among other products. - Carry out promotional and advertising activities on social networks. - Development of the Marketing plan and research market opportunities.
Customer Service
Kuehne + Nagel
Sep 2013 - Jul 2014(11 months)
- Coordinate and manage air imports of Oil & Gas, Pharma and various clients. - Management of VIP accounts: Avon, General Motors and Halliburton. - Prepare monthly KPI reports for Avon and Merck. - Tracking shipments with customers, origin and suppliers(Door to Door). - Coordinate customs procedures. - Coordinate internal land freight. - Entry flight status of perishable cargo (roses). - Prepare various reports. - Billing.