Adriana Maria Suárez Mantilla Industrial Engineer Supervisor

Talent success and growth lead

Cohnecti

Jul 2026 - Current (2 months)

As Talent Success and Growth Lead, I focus on strengthening the employee experience, engagement, satisfaction, and retention within Cohnecti. I build strong relationships with collaborators through one-on-one sessions, identify their needs and growth opportunities, and develop initiatives that improve communication, motivation, professional development, and organizational culture. I also support internal committees, training programs, performance processes, and data-driven initiatives to identify trends, address opportunities, and contribute to the growth of both employees and the organization.

Operations Supervisor

Solvo Global

Jan 2022 - Current (4 years 8 months)

As an Operations Supervisor, I oversee daily operational activities, ensuring high standards of service and efficiency across all departments. I lead teams, manage customer relationships, and utilize CRM tools to streamline communication and service delivery. My focus on financial literacy and logistics allows me to optimize resource allocation, while my management expertise ensures all business objectives are met with precision. I am dedicated to continuous process improvement, identifying inefficiencies and implementing data-driven solutions to enhance organizational performance. - Applied industrial engineering principles to systematically analyze and improve broken operational processes, ensuring consistent quality control and adheren

Operations manager

Caring Transitions

Aug 2025 - Apr 2026 (9 months)

As an Operations Manager, I oversee daily business functions to ensure peak efficiency, leveraging expertise in supply chain management, logistics, and process improvement. I am responsible for strategic management, maintaining strong customer relationships through CRM systems, and utilizing financial literacy to drive profitability and operational excellence. My approach combines collaborative team work with data-driven decision-making to meet organizational goals and enhance service delivery. In addition to my operational responsibilities, I provided key executive assistance during the company’s formative stages, streamlining organizational workflows by managing the franchise owner’s calendar and email communications, while facilitating c

Freelance Data Analyst

Freelance Latin America

Jan 2024 - Jul 2026 (2 years 7 months)

▸ Developed data analysis and visualization projects using Power BI for strategic decision-making. ▸ Designed and deployed end-to-end AI/ML solutions to address complex business problems. ▸ Supported healthcare initiatives, including vaccination planning and data-driven reporting. ▸ Integrated supply chain management principles into analytical dashboards to monitor logistics workflows, ensuring operational processes were followed accurately and efficiently to optimize project delivery. ▸ Managed professional communications and scheduling through structured email and calendar management, ensuring optimal organization and workflow efficiency essential for the successful completion of freelance client projects. ▸ Leveraged CRM systems to maint

Supervisor

Teleperformance Spain

Oct 2020 - Jan 2022 (1 year 4 months)

As a Supervisor, I provided leadership in operations management and logistics, ensuring the highest standards of service to our clients through effective team oversight and professional management. I focused on continuous process improvement to streamline workflows, consistently driving efficiency across all departmental functions. • Applied my background in industrial engineering to evaluate and refine operational workflows, proactively identifying and repairing broken processes to optimize system performance. • Utilized engineering principles, including advanced mathematical modeling and data-driven calculations, to establish and monitor key performance metrics, ensuring rigorous quality control and operational precision. • Managed compl

Adriana Maria Suárez Mantilla

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Adriana Maria Suárez Mantilla