Adriana Sousa de Lima  new_releases

Passionate about new experiences. I am a professional with an agile, versatile profile, an assertive orientation toward goals, and a high capacity for planning and organization. Enthusiastic about innovation and new technologies, skilled in handling multiple systems, and used to working with targets and indicators. • Graduated in Tourism, with fifteen years of career developed in large companies in Brazil, USA and Portugal. • Multidisciplinary experience working in positions and tasks involving specialized customer service, 1st technical support. Level (operation of systems, solutions, and products), B2B relationship, administrative routines, reception (meet and greet), and secretarial support, in addition to high-standard services in the hospitality and hospitality sectors. • International and multicultural work and study experience, working for one year on a luxury cruise in the US, Canada, the Caribbean, and Latin America, and four years of exchange in Dublin, Ireland. • Certifications: ISO/IEC 20000 Foundation | Cobit Foundation | ITIL V3 Foundation. • EU citizenship - Brazilian and Portuguese.