Adriana Reyes Franco

Adriana Reyes Franco

About

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Senior Administrative Professional | 12+ Years of Expertise in Customer Service, Team Management, and Conflict Resolution | Driving Efficiency and Productivity
Mexico City, Mexico

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Full-time jobs

Timeline


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Résumé


Jobs verified_user 0% verified
  • Scalero
    Operations Manager
    Scalero
    Jan 2022 - Dec 2023 (2 years)
    Driving change by successful implementation of process improvement recommendations. Led transformative initiatives that streamlined processes, aligning them with quality, cost, regulatory, and service objectives. Orchestrated collaborative efforts among diverse stakeholders (suppliers, Quality, Marketing/Customer Service, etc.), attaining SOC2 certification. Managed accounting tasks, including accounts payable, ensuring accuracy on QuickBooks, and overseeing invoicing processes. Additionally, managed HR tasks for the Mexican team, overseeing payroll, compliance, and employee relations, fostering a cohesive and productive work environment. Implemented cost-effective strategies, significantly reducing expenses and boosting operational efficie
  • PA Consulting
    Contract Manager
    PA Consulting
    Nov 2019 - Nov 2021 (2 years 1 month)
    Providing extensive support to the Assignment Manager, Programme Director, and Team Leader, focusing on optimizing resource allocation and implementing robust monitoring tools. This ensured flawless execution throughout a substantial 4- year programme. Key contributions involved designing controlling mechanisms for Human Resources, materials, and financial resources, pivotal in achieving the programme's seamless progress. Facilitating the seamless integration of new team members and orchestrating routine meetings and business development activities were integral aspects of the role. This involved coordinating administrative functions crucial for proposals and client interactions, thereby strengthening corporate relationships and enhancing o
  • PA Consulting
    Office Administrator
    PA Consulting
    Dec 2018 - Nov 2021 (3 years)
    Support in the preparation of administrative documentation together with the consultant team for proposals and projects. Support in the set-up and follow-up of bonds, invoices, etc., dealing directly with administrative and contracting units of clients. Assistance to the consultant team with client and internal meetings, reports and presentation production; produce high quality letters, memos and emails as required. Management of purchasing requirements and payment of invoices as well as management of administrative tasks related to external suppliers. Support to the corporate Finance functions in their interaction with key local suppliers; working closely with other corporate units to support marketing and recruitment initiatives. Planning
  • S
    Office Manager
    Speyside Corporate Relations
    Jul 2015 - Feb 2018 (2 years 8 months)
    Overseeing office operations, optimizing workflows, and enhancing client interactions by efficiently managing contracts, ensuring accurate invoicing, and coordinating procurement processes. Maintaining meticulous record-keeping, including personnel records, contracts, and essential documentation, ensuring compliance and accessibility when needed. Providing indispensable administrative support to the Country Manager, assisting in strategic decision-making processes, project coordination, daily operational tasks, managing travel arrangements, organizing meetings, overseeing event logistics, and fostering strong business relationships. Managing correspondence and communications with suppliers, clients, and internal stakeholders, contributing t
  • Comex
    Assistant to the Commercial Management of Industrial Coating Area
    Comex
    Feb 2013 - Feb 2015 (2 years 1 month)
    Providing administrative support. Processing purchase requests. Making travel arrangements (domestic and international flight tickets, accommodation). Scheduling meetings. Performing and following up of expense reporting in Oracle. Processing transactions and obtaining approvals, requiring an understanding of and adherence to company policies. Handling stationery stock. Events management. Translations. Handling domestic and foreign calls. Daily reports on existing stocks. Administrative support to three commercial Managers and 32 KAM's Supported a team of 32 KAMs and 3 commercial managers in day-to-day operations, improving team efficiency by 45%. Coordinated travel and logistical arrangements for 50+ domestic and international trips, reduc
  • T
    Administrative Office Assistant
    Thomas Nelson Mexico
    Jul 2011 - Sep 2012 (1 year 3 months)
  • A
    Administration Secretary
    Mar 2010 - Jul 2011 (1 year 5 months)
  • A
    Assistant to the Commercial Management
    Feb 2008 - Mar 2010 (2 years 2 months)
Education verified_user 0% verified
  • Universidad Panamericana
    Advanced Microsoft Excel
    Universidad Panamericana
  • Universidad del Tepeyac
    Bachelor's Degree in Sciences and Techniques of Communication
    Universidad del Tepeyac