Adriana Guerrero Yemail

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HUMAN RESOURCES ASSOC. DIRECTOR – HEAD OF LATAM

ZIMMER BIOMET; Medical Devices GBS SSC-

Nov 2024 - Current (7 months)

• Direct strategic HR operations across LATAM, overseeing Colombia, Brazil, Costa Rica, Mexico, and Chile, ensuring alignment with organizational goals and regional compliance. • Designed and implemented comprehensive HR frameworks, focusing on leadership development, cultural alignment, and employee engagement. • Developed innovative DEI initiatives tailored to regional needs, fostering a diverse and inclusive work environment. • Optimized operational efficiency through enhanced payroll systems, benefits management, and data-driven HR strategies. • Spearheaded initiatives that positioned Zimmer Biomet as an employer of choice, achieving notable recognitions like the Great Place to Work certification. • Played a pivotal role in naviga

HR Manager

Rapicredit

Jun 2022 - Sep 2024 (2 years 4 months)

1. Applying the internal customer survey, Digital Marketing area had an important problem of climate, leadership, team work, communication. I understand what was happening and strategic plannes were structured in detail. In next internal customer survey the results of this area improve a lot from 2.0 / 5.0 to 4.0/5.0. 2. With C-Level leader I had to manage, reach agreements, procedures by knowledge how was the best and fast way to search specific talent in the market. Adapting different recruitment channels for the company.

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GBS LATAM MANAGER

Resources

Jan 2021 - Oct 2024 (3 years 10 months)

• Lead the HR strategy for Colombia GBS and the growth of the Colombian and the regional POC • Develop the organizational structure from the start. Change management lead and DEI lead. • Spearheaded HR initiatives positioned Zimmer Biomet as the best and preferred workplace from over 25 countries, achieving the highest employee engagement scores in the company's history before the third operational year. • Recognized for exceptional leadership in the Bogotá site, driving engagement and satisfaction to peak levels across the organization, contributing significantly to the overall morale and productivity of the team. • Managed a unique set of responsibilities not held by counterparts in other regions, including payroll, training, develop

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NEARSHORE HR DIRECTOR

IT-BPO& Call Center-

Oct 2019 - Jan 2021 (1 year 4 months)

• Led HR strategies across Colombia, Peru, and Guyana, managing over 20,000 employees. • Designed and implemented HR solutions to improve employee performance and satisfaction. • Successfully managed large-scale change initiatives, aligning with corporate strategies to improve internal customer service and reduce labor costs. • Improved turnover by 15% vs. the previous year by effectively approaching and creating action plans to retain groups of employees at risk of leaving the company in the short or medium term.

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Talent Development Manager LATAM

Sep 2019 - Jan 2022 (2 years 5 months)

1. I was leading Colombia, Perú and Ecuador the Performance Management System and when I established the team construction System the different cultures, ways to things, experiences, knowledges was an important conflict to resolve. I did it by understanding each part, having clear common objetives by region and how each one could generate value to the Performance Management System. Result: UpStanding team performance adapting the system to the patterns of each country and creating excellent cooperative relationships.

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HUMAN RESOURCES NATIONAL MANAGER

INCOLMOTOS YAMAHA; Motorcycle & Music Industry

Sep 2018 - Oct 2019 (1 year 2 months)

• Lead the HR strategy at the country level with a Headcount +1500. • Directed HR operations at a national level, implementing digital transformation initiatives and fostering an inclusive corporate culture recognized by national associations.

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HUMAN RESOURCES MANAGER

SUTHERLAND GLOBAL SERVICES BPO& Call

Jan 2017 - Sep 2018 (1 year 9 months)

• Lead the HR strategy in Barranquilla with a Headcount of +1500. 22% reduction in staff turnover in the fiscal year 2017 • Lean project to reduce labor costs related to work absenteeism whose savings exceeded USD 20,000. • Design of a new hierarchical and organizational structure, change of Nomenclatures of Charges, and functions redistribution. • Decrease in labor lawsuits by 75%. • Generation of the strategy of labor relations for the management of the employee's life cycle. • Improvement of 45% of employee satisfaction and commitment according to the Employee satisfaction Survey

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HUMAN RESOURCES JUNIOR MANAGER AND LABOR RELATIONS EXECUTIVE

Coca-Cola Femsa,

Apr 2013 - Jan 2016 (2 years 10 months)

• Preparation and completion of the process of Negotiation of the Collective bargain Agreement with 15 unions • 100% implementation of the union strategy. Labor relations management of all the societies for the Company focused on the Caribbean and Santanderes region. • Certification in internal and corporate labor policies to 100% of third-party companies through internal labor audits and by third- party companies. • Preparation of the 18 audits performed at the manufacturing plants, to obtain certification in OSHAS 18000, ISO 9002, among others. • Development of management plan for outsourcing and mitigation of the different sources of legal risk • Investigation and follow-up of 100% of the complaints filed in the system of the Code

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COURT`S SECRETARY

- LABOUR COURT 6th BOGOTA - Temporary Court Office-

May 2012 - Apr 2013 (1 year)

• Drafting judgments and judicial decisions projection and legal argument regarding the different judicial decisions of the cou. Organizing hearings under ordinary labor processes. • Give the reports prescribed by law or requested by the judge

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JUDICIAL ASSISTANT

ECOPETROL S.A; Oil & Gas

Aug 2011 - Apr 2012 (9 months)

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LABOR RELATIONS JUNIOR MANAGER

SCHRADER CAMARGO INGENIEROS ASOCIADOS -

• Lead implementation of the Company's labor strategy at a national and international level • Relocation strategy for personnel abroad with the lowest cost for the Company. Success rate of 75% of the judicial cases (judicial labor defense of the Company before the judicial and administrative authorities in labor and social security matters.) • Negotiation of 7 agreements and relations with the industry union. • Implement 100% of the policies in the handling of labor relations, labor law, and immigration procedures of Colombian workers working abroad.

Adriana Guerrero Yemail

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Adriana's likely patterns of behavior, thought, values, and emotion. Based on the HEXACO model, OCP instrument, and Torre’s own research.