Adham Amin

Adham Amin

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Team Lead - Tech Ops at Rewaa
Giza, Egypt

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Résumé


Jobs verified_user 0% verified
  • Rewaa
    Team Lead - Tech Ops
    Rewaa
    Oct 2025 - Current (1 year 1 month)
    As a Team Lead in Tech Ops, I am responsible for overseeing the technical operations team, ensuring efficient management of resources and processes. My role involves utilizing AWS for cloud infrastructure management and implementing robust inventory management systems to optimize warehouse operations. I leverage SQL for data analysis and reporting, enhancing our e-commerce capabilities. Additionally, I apply my software engineering skills, including Python, to streamline workflows and improve system integrations. While my experience with Claude Code has been primarily as a technical product owner managing mockup flows through terminal-based vibe-coding, I recognize its potential in enhancing our development processes. Furthermore, my explor
  • Rewaa
    Bug triage - Findings
    Rewaa
    Jul 2024 - Feb 2025 (8 months)
    As a Bug Triage Specialist, I was responsible for identifying, categorizing, and prioritizing software bugs to ensure efficient resolution and maintain product quality. My role involved utilizing issue tracking systems to monitor bug status and facilitate communication between development teams. I also managed the inventory management system to ensure that all software components were up-to-date and functioning correctly. Leveraging my SQL skills, I analyzed data to identify trends in bug occurrences, which informed our development strategies. Additionally, I applied my software engineering knowledge to understand the underlying issues and propose effective solutions. While my primary focus was on bug triage, I also gained experience with A
  • Rewaa
    Sr. Tech Ops (BI)
    Rewaa
    Jan 2024 - Jul 2024 (7 months)
    • Led the optimization of bug triage processes, reducing issue resolution time by 30%. • Supported cross-functional teams in delivering actionable data-driven insights. • Improved customer satisfaction through targeted process enhancements and performance monitoring. • Mentored junior team members, fostering a collaborative and high-performing team culture. Additionally, contributed to the enhancement of our platform by implementing early bug detection strategies, which were crucial in maintaining system integrity. My experience with inventory management systems has been instrumental in integrating with local Saudi e-commerce platforms, such as Ninja, ensuring seamless operations. Furthermore, the robust ISM system we developed over the yea
  • Rewaa
    Tech Ops Specialist
    Rewaa
    Sep 2023 - Dec 2023 (4 months)
  • Information Technology Institute ITI
    Cyber Security Engineer
    Information Technology Institute ITI
    Aug 2023 - Sep 2023 (2 months)
  • CyberTalents
    Cyber Security Analyst
    CyberTalents
    Jul 2023 - Sep 2023 (3 months)
    • Completed intensive Blue Team cybersecurity training with Trend Micro, focusing on real-world incident response and threat detection. • Applied hands-on techniques in SOC environments, enhancing security posture and readiness. • Engaged in gamified learning to develop practical skills in cybersecurity analysis and operations.
  • CyberTalents
    Introduction to Cybersecurity
    CyberTalents
    Jul 2022 - Sep 2022 (3 months)
    A concerted effort between CyberTalents and Trend Micro to provide a free introductory cybersecurity training program. Trend Micro offered 1,000 free cybersecurity scholarships for talents from Arab and African countries, as a given chance to demonstrate and discover passion for cybersecurity on CyberTalents interactive and gamified learning platform. This training program was designed for beginners in cybersecurity to enable us to discover several cybersecurity tracks providing all required fundamentals. The program prepared us to get started in the cybersecurity field with the necessary pre-required knowledge in each track.
  • Amazon
    ES Operations Investigation Specialist
    Amazon
    Feb 2022 - May 2023 (1 year 4 months)
    As an ES Operations Investigation Specialist, I was responsible for conducting thorough investigations into operational processes, ensuring efficiency and compliance within the organization. My role involved managing inventory through advanced systems, including Warehouse Management Systems (WMS) and SQL databases, to optimize e-commerce operations. I collaborated closely with engineering teams to address user experience (UX) issues, serving as the technical voice for our team to facilitate effective communication and problem resolution. This collaboration not only enhanced our operational workflows but also ensured that any glitches were promptly addressed, contributing to a seamless experience for our users. My expertise in operations man
  • Amazon
    CS associate
    Amazon
    Jun 2020 - Feb 2022 (1 year 9 months)
  • Talabat
    Back office coordinator
    Talabat
    Mar 2020 - Jun 2020 (4 months)
  • Creative Pan
    Customer Relations Representative
    Creative Pan
    Jun 2019 - Feb 2020 (9 months)
  • P
    Mern stack Developer
    Pcraftorg
    Dec 2017 - Feb 2020 (2 years 3 months)
    As a MERN Stack Developer, I was responsible for designing and implementing dynamic web applications using MongoDB, Express.js, React.js, and Node.js. My role involved collaborating with cross-functional teams to ensure seamless integration of front-end and back-end functionalities, while also applying software engineering principles to enhance application performance and user experience. Although my primary focus was on the MERN stack, I utilized Python in specific development scenarios to offload certain tasks, particularly in projects where we were heavily invested in Angular+2, demonstrating my adaptability and willingness to leverage diverse technologies for optimal results. Additionally, I applied management skills to coordinate proje
  • P
    Web Designer
    Pcraftorg
    Oct 2017 - Dec 2017 (3 months)
    As a Web Designer, I was responsible for creating visually appealing and user-friendly websites that effectively communicated our clients' brands. My expertise in graphic design, CSS, UI design, JavaScript, and HTML allowed me to develop responsive layouts and engaging interfaces. Additionally, I utilized SQL in various projects to manage admin panels for our clients, ensuring seamless data integration and enhancing the overall functionality of the websites. This combination of skills enabled me to deliver high-quality web solutions that met both aesthetic and technical requirements.
Education verified_user 0% verified
  • Open Source Society University
    Bachelor's degree, Computer Science
    Open Source Society University
    Jan 2025 - Mar 2026 (1 year 3 months)
    • HS-Math: Arithmetic, Pre-Algebra, Elementary Algebra, Intermediate Algebra, Basic Geometry, College Algebra, Geometry, Trigonometry, and Pre-calculus. • Core-Math: Calculus 1A, Calculus 1B, Calculus 1C, and Mathematics for CS • Advanced-Math: Essence of Linear Algebra, Linear Algebra, Intro to numerical methods, Intro to formal logic, and probability.
  • ALX Academy
    Diploma of Education, Data analysis
    ALX Academy
    Jan 2024 - Dec 2024 (1 year)
  • I
    Diploma of Education, Security Operation Center
    IT Gate
    Jan 2023 - Dec 2024 (2 years)
    Major: Cyber Defense (SoC)
  • IU International University of Applied Sciences
    Bachelor of Applied Science - BASc, Cyber/Computer Forensics and Counterterrorism
    IU International University of Applied Sciences
    Jan 2022 - Dec 2023 (2 years)
    Major: Digital Forensics Minor: Criminal Behavior
  • October  University
    Bachelor of Arts - BA, Mass Communication/Media Studies
    October University
    Jan 2021 - Dec 2025 (5 years)
    Graduation Project: sigmafiteg.com (Excellent) Major: “Public Relations” Minor: “Radio & T.V”
Projects (professional or personal) verified_user 0% verified
  • U
    UX/UI QA, on Amazon BO systems.
    Jul 2020 - Feb 2022 (1 year 8 months)
    As a UX/UI QA on Amazon BO systems, I reported two key insights over a 1.5-year period focused on UX improvements related to logic enhancements and the behavior of internal systems in various situations. My role involved rigorous quality assurance (QA) practices to ensure optimal user experiences. Additionally, I was encouraged to engage in self-testing against production for newly released features in our customer management systems, which allowed me to develop valuable QA skills. This hands-on experience not only enhanced my understanding of e-commerce dynamics but also reinforced the importance of thorough testing in delivering high-quality user interfaces.
Awards verified_user 0% verified
  • Amazoncom
    MENA Innovation
    Amazoncom
    Nov 2021
    An improvement stand-alone feature, on AmazonFresh