Adelina Guraj Account Manager

2

Virtual Office Manager / Bookkeeper / Executive Assistant

2 MO Studio

Nov 2022 - Oct 2023 (1 year)

Managed executive calendar, inbox, meetings, and scheduling conflicts. Prepared agendas, meeting briefs, and follow up documentation. Maintained day to day bookkeeping and accurate financial records. Tracked expenses, categorized transactions, and reconciled accounts. Supported month end close and prepared financial summaries. Prepared bills for approval and monitored payment status. Maintained vendor and contractor records. Coordinated vendors and contractors across multi week projects. Created templates and SOPs for recurring administrative tasks. Conducted vendor research and presented cost comparisons.

I

Junior Accountant

International Camouflage Ltd.

Mar 2022 - Mar 2023 (1 year 1 month)

Processed accounts payable and receivable transactions end to end. Recorded purchase invoices, credit notes, and payments. Reconciled bank and credit card accounts. Investigated and resolved discrepancies with vendors and clients. Assisted with month end close and financial reporting. Prepared aging reports and followed up on overdue balances. Maintained accurate records across QuickBooks and ERP systems. Standardized invoice processing and documentation. Produced ad hoc financial summaries for management. Documented accounting procedures.

A

Account Manager / Team Leader

AZ Billing

Jan 2022 - Current (4 years 4 months)

Manage high volume US customer accounts meeting accuracy and compliance standards. Verified insurance coverage, billing data and account information across multiple systems. It serves as a point of escalation for complex customer and account issues. Keep accurate records through consistent quality control reviews. I train and get new employees on board and provide ongoing performance support. Develop PSVs and standardized workflows to reduce recurring errors. Lead weekly operations reviews and track action articles to completion. Priority income requirements and protected leadership focus. Coordinated communication between internal teams and external customers. Identify recurring issues and implement process improvements.

D

Finance Specialist

Ditë e Natë Pharmaceutical Chain

Aug 2020 - Jan 2022 (1 year 6 months)

Posted journal entries including purchase invoices and sales records. Reconciled daily sales across multiple retail locations. Prepared recurring financial and operational reports. Supported monthly and annual close activities. Coordinated with vendors to resolve invoicing issues. Monitored inventory movements and flagged discrepancies. Maintained vendor and item records in accounting systems. Assisted with audit preparation and documentation. Trained new staff on finance procedures. Improved reporting templates to reduce errors.

Adelina Guraj

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