A
Adejoke Okeowo
About
Detail
Lagos, Nigeria
Contact Adejoke regarding:
work
Full-time jobs
Starting at
USD10/hour
Résumé
Jobs
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- NCustomer Service RepresentativeNSIA Insurance LimitedApr 2024 - Feb 2025 (11 months)• Handled customer inquiries and complaints across phone, email, and live chat platforms • Troubleshot account and policy issues, ensuring timely and accurate resolutions • Collaborated with internal teams to resolve escalated cases and provided clear follow-ups to customers • Maintained detailed customer interaction records and updated CRM data accurately
- GCustomer Service RepresentativeGrace Stores Private LimitedSep 2023 - Feb 2024 (6 months)• Assisted customers with product inquiries, order placements, and delivery tracking • Troubleshot order and payment discrepancies, resolving issues quickly to ensure customer satisfaction • Supported sales team with accurate customer data for personalized follow-ups and offers • Drafted customer communications and tracked inquiries to ensure seamless resolution
Education
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B. Sc.Obafemi Awolowo UniversityJan 2017 - Jan 2023 (6 years 1 month)- BWest African Senior School Certificate Examination (W.A.S.S.C.E)BOSOL GOD'SWILL COLLEGEJan 2010 - Jan 2015 (5 years 1 month)