Adam Moumneh

SOC Analyst Job Role Path

Hack The Box

Mar 2025 - Apr 2025 (2 months)

P

IT Intern

PacMac,

• Delivered comprehensive technical support for three months, effectively troubleshooting and repairing hardware and software issues across various platforms. • Managed and maintained computer systems, laptops, and associated hardware, achieving a 95% user satisfaction rate through prompt and efficient service. • Assisted in the deployment of software updates and security patches, ensuring systems remained up-to-date and secure against potential threats. • Provided training and support to end-users, enhancing their technical skills and improving overall productivity within the organization.

O

Software Developer Intern

OGERO,

• Developed a custom PostgreSQL installer using NSIS, focusing on automation to streamline the installation process and enhance database management efficiency. • Designed and implemented security procedures to ensure data integrity and protection, minimizing vulnerabilities during database configuration. • Collaborated with cross-functional teams to gather requirements and optimize database performance, resulting in a 20% improvement in query execution times. • Conducted thorough testing and documentation of the installation process, providing user manuals to facilitate ease of use for end-users.

M

IT Intern

MindIT,

• Completed a networking-focused internship, gaining hands-on experience in studying IPv4, VLANs, and related technologies, contributing to a solid understanding of network infrastructure. • Assisted in the implementation of network solutions, collaborating with senior engineers to improve connectivity and system performance for clients. • Participated in troubleshooting network issues, diagnosing problems, and proposing effective solutions to enhance operational efficiency. • Documented network configurations and procedures, ensuring accurate records for future reference and compliance with best practices.

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