Adam Isik Senior SDET (AI Specialist) | Testing Expertise, AI Solutions

Software Quality Assurance Engineer

Western Governors University

Mar 2025 - Jun 2025 (4 months)

Drove significant advancements in test automation through framework optimization, comprehensive test migration, and the adoption of shift-left principles to boost quality and efficiency. • Resolved critical test flakiness in over 70% of targeted automated tests and optimized the Typescript framework, slashing execution times by 30% (between 2-10 minutes/run) on local & CI environments. • Key team contributor in migrating 256 manual Jira X-Ray test cases to robust Playwright automation, supporting a strategic goal to cut student-impacting incidents by 25%. • Improved developer productivity by delivering more stable and 30% faster automated tests, enabling quicker PR validation and efficient local debugging. • Championed shift-left testing by

Senior SDET (AI Specialist)

Dotdash Meredith

Jul 2023 - Jan 2025 (1 year 7 months)

Leveled up enterprise solutions using Artificial Intelligence and Large Language Models. • Built customer facing and backend Generative AI products and LLM testing suite. • Added automated tests with Google Apps Script using LLM APIs on Spreadsheets. • Developed testing framework with Unit, E2E tests using TypeScript and Playwright. • Engineered different prompts to generate related excerpts and AI Call-To-Action text. • Used OpenAI API, LangFuse, Milvus vector database, MongoDB, Python.

Senior Software Development Engineer in Test

Dotdash Meredith

Oct 2022 - Jul 2023 (10 months)

Software Development Engineer In Test

Dotdash Meredith

Jan 2022 - Oct 2022 (10 months)

Rebuilt the automation frameworks into a single code base. Part of a 2-people team, rebuilding the entire testing framework into a data driven one. Wrote tests to relaunch the People[.]com and other sites after migration post acquisition. Generalized the code base for 34+ teams, decreased remote runtime ~10% to cut costs. Migrated Maven framework to Gradle, Selenium 4 and Chrome DevTools Protocol. Helped build a real time UI for Smoke and Regression results using Rest Assured API. Interviewed and trained new engineers, including Senior ones, to the team. Dealt with HashiCorp Consul to Vault migration, Keycloak, Kustomize. Used Regex, Hamcrest, JUnit, Selenium, Java, Snyk, Confluence, Postman, Jenkins.

Software Developer

Grant Street Group

Jul 2021 - Nov 2021 (5 months)

Serviced cashiering part of the #1 tax collection software both on front- and back-end. • Deployed, unit tested and code reviewed Perl and MySQL fixes to 40+ environments. • Scrubbed Personally Identifiable Information (PII) from Kibana and Sentry logs. • Worked with government entities on feature releases for a cloud SaaS. • Coordinated with Business Analysts to guide development in a Kanban system. • Learned tax jargon to understand and communicate product portfolio.

Technical Solutions Engineer

Hostgatorcom

Aug 2020 - Jul 2021 (1 year)

Guided small businesses and bloggers, solving tech issues of websites as a Web Advisor on voice. • Consistently hit & exceeded performance metrics as Customer Support & Tech Support. 93% First Contact Resolution, 4.98/5 Knowledge score, and upselling up to $50,000/month of extra services with only 15.5 minutes of Average Handling Time. • Troubleshot WordPress, cPanel, WHM, and PHP; tracked cases in Salesforce. • Maintained documentation on Confluence. • Worked under pressure by timely de-escalating frustrated customers. • Explained technical terms such as DNS, HTTPS, TLD, SMTP to all types of people. • Used FTP, SSH, and Bash tools on virtual private servers.

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Information Technology Solutions Specialist

Context Home and Garden

Nov 2018 - Jul 2020 (1 year 9 months)

Leveled up the usage of technology with the mission of decorating American homes. • Transferred product data from on-premise to cloud. • Built an image server with load-balancing. • Designed a product catalog from scratch and a catalog website. • Created internal FAQ and How-To documentation. • Apps: Shopify, QuickBooks, ShipStation, Zapier, Trello, Asana, Cloudflare.

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Research Intern

Medipol University

Jul 2017 - Aug 2017 (2 months)

Contributed to Neural Engineering research focusing on Brain-Machine Interfaces Assisted with research on Neural Prosthesis applications in rat models

Adam Isik

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