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ADALBERTO SANTOS DE ANDRADE

About

Detail

Santa Catarina, Brazil

Timeline

work
Job
school
Education

Résumé

Jobs verified_user 0% verified
  • UENI
    Sales Manager
    UENI
    Feb 2025 - Current (1 year 3 months)
    Leading and coaching the sales teams, driving revenue growth, and optimizing sales performance across the full funnel. Managed pipeline, forecasting, and KPIs, while implementing inbound and outbound strategies, upselling initiatives, and process improvements to increase conversion rates and customer lifetime value. Quota: FY.25 – From 28,7% CVR to 63% CVR.
  • T
    Country Manager
    TaxDome LLC
    Nov 2022 - Feb 2025 (2 years 4 months)
    Development and expansion of the brand in local markets. Manage the team in the respective countries (CS, Marketing, Sales, and Partnerships). Quota: FY.23 – 101% Quota / FY.24 – 108% Quota / Jan.25 – 104% Quota
  • C
    Sales Manager - CS Manager
    CMORQ
    Sep 2020 - Nov 2022 (2 years 3 months)
    Focused on developing sales talent and creating scalable, high-impact sales processes. Quota: FY.20 – 97% Quota / FY.21 – 102% Quota / FY.22 – 105% Quota
  • Tencent
    Customer Satisfaction Specialist
    Tencent
    Mar 2018 - Sep 2020 (2 years 7 months)
    Focused on delivering exceptional customer experiences and driving long-term retention. Experienced in managing customer relationships, resolving complex issues, and proactively identifying opportunities to improve satisfaction, engagement, and loyalty.
  • S
    Owner/Partner
    Sapeka Kids Feet Comfort
    Sep 2015 - Jul 2022 (6 years 11 months)
    Company i've started back in 2015, while still working with systems, has been almost 7 years producing children's clothes collections, commanding employees, selling, and doing all I could to obtain success.
  • Ó
    Customer Support Agent / Computer Technician / Operator of maintenance systems
    Óbus Informática
    Jul 2013 - Dec 2017 (4 years 6 months)
    General maintenance of computers, systems and fiscal equipment; Customer support; Implementation of business automation.
  • M
    Consignor / Surveyor
    Metal Técnica Bovenau
    Feb 2013 - Jul 2013 (6 months)
    Logistics and shipping of products to the country and internationally.
  • M
    Machine Operator
    Metalúrgica Riosulense
    Oct 2010 - Aug 2012 (1 year 11 months)
    Operating industrial automation systems such as CNC lathes, multispindle, machining centers, grinders and other; Machining, rectifying, and packing the most diverse automotive parts.
  • L
    Manager/ Attendant
    Locadora Super Video
    Feb 2007 - Oct 2010 (3 years 9 months)
    Manage/CS.
Education verified_user 0% verified
  • G
    Certificate in Advanced Inboud sales
    Galicía
    Jan 2023
  • A
    Advanced Inboud sales
    Jan 2023
  • G
    Certificate in Advanced Outboud sales-marketing
    Galicía
    Jan 2022
  • A
    Advanced Outboud sales-marketing
    Jan 2022
  • UNIVALI
    Bachelor degree in Business Administration
    UNIVALI
    Jan 2016 - Jan 2017 (1 year 1 month)
  • C
    Certificate in Software resellers
    COMPUFOR
    Jan 2016
  • S
    Software resellers
    Jan 2016
  • Epson
    Certificate in Automation of tax printers and softwares
    Epson
    Jan 2015
  • A
    Automation of tax printers and softwares
    Jan 2015
  • B
    Certificate in Automation of tax softwares/printers
    Bematech TOTVS
    Jan 2013
  • A
    Automation of tax softwares/printers
    Jan 2013
  • F
    Bachelor degree in Information Systems
    FAMESUL-SC
    Jan 2012 - Jan 2015 (3 years 1 month)
  • S
    Certificate in Basic Java Software Development
    SCHOOL YES
    Jan 2010 - Jan 2011 (1 year 1 month)
  • B
    Basic Java Software Development
    Jan 2010 - Jan 2011 (1 year 1 month)
  • S
    Certificate in Installation and Maintenance of Computers
    SCHOOL YES
    Jan 2003 - Jan 2005 (2 years 1 month)
  • I
    Installation and Maintenance of Computers
    Jan 2003 - Jan 2005 (2 years 1 month)