Lilian Uwakwe
Lilian Uwakwe
About
Detail
Technical Project Manager | SaaS Operations & CRM Automation | Cloud Support & AI Workflows | Driving Scalable Support System.
Doha, Doha Municipality, Qatar
PSM I™ Certified Senior Technical Project Manager with 7+ years driving AI-powered digital transformation across SaaS · Fintech · Healthcare · E-commerce · Marketing Technology · and Consulting. I bridge the gap between business strategy and technical execution, turning complex delivery challenges into measurable, scalable outcomes. I don't just manage projects. I architect the systems, automate the workflows, and drive the delivery — end to end. ➡ At Refiners Consulting Inc, I lead AI automation and cloud integration programmes for global clients, reducing manual operational effort by 30%, maintaining 95%+ stakeholder approval rates, and delivering every initiative on time across multicultural teams in Qatar and beyond. ➡ At Metatron Concepts LLC, I managed end-to-end Agile delivery for 6+ AI product initiatives spanning 5 countries — achieving 95% on-time delivery, reducing scope changes by 35%, and coordinating product, engineering, and operations teams with zero missed milestones. ➡ At CyberPhorm and B2B Rocket, I architected marketing automation systems and SaaS delivery frameworks — cutting manual execution effort by 30%, accelerating campaign deployment, and improving cross-functional delivery consistency across distributed teams. 𝐂𝐨𝐫𝐞 𝐂𝐨𝐦𝐩𝐞𝐭𝐞𝐧𝐜𝐢𝐞𝐬: ➼ 𝗣𝗿𝗼𝗴𝗿𝗮𝗺 𝗗𝗲𝗹𝗶𝘃𝗲𝗿𝘆: End-to-end Agile delivery, sprint planning, backlog management, risk mitigation, vendor & third-party management, project portfolio management, budget oversight, project charters, and PMO governance. ➼ 𝗔𝗜 & 𝗔𝘂𝘁𝗼𝗺𝗮𝘁𝗶𝗼𝗻: Workflow automation architecture, CRM integration, AI tools adoption, digital process automation, data-driven optimisation using n8n, Make, GHL, HubSpot, and Zapier. ➼ 𝗗𝗶𝗴𝗶𝘁𝗮𝗹 & 𝗜𝗧 𝗧𝗿𝗮𝗻𝘀𝗳𝗼𝗿𝗺𝗮𝘁𝗶𝗼𝗻: Digital & IT transformation, cloud systems integration, regulatory alignment, operational efficiency, data-driven optimisation, SaaS delivery, AI implementation, and change management across global remote environments. ➼ 𝗣𝗿𝗼𝗱𝘂𝗰𝘁 & 𝗗𝗲𝘀𝗶𝗴𝗻: UI/UX prototyping in Figma, requirements engineering, SDLC management, design thinking, and bridging business stakeholders with technical delivery teams. ➼ 𝗧𝗲𝗰𝗵𝗻𝗶𝗰𝗮𝗹 𝗘𝘅𝗽𝗲𝗿𝘁𝗶𝘀𝗲: Jira · ClickUp · Asana · Figma · Microsoft Power Platform · Microsoft Suite · HubSpot · GHL · Make · n8n · Notion · Monday.com · API Integration · Azure · Power BI Ready to connect with hiring managers exploring Senior IT Project Manager and Technical Program Manager roles across Qatar, UAE, Saudi Arabia, and global markets.
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