Hugo Pessoa

Over 12 years of experience in IT, performing the following activities: Developed and applyed strategies to deliver high-quality products, discovery customer needs and bridge the gap between technology and business to ensure alignment between stakeholders. Implemented and managed Jira to use agile methodologies such as Scrum and Kanban to improve team workflow and ensure continuous delivery of value to clients. Managed multidisciplinary teams - including backend, frontend, data scientists and UX professionals – providing context and strategy to keep the team on track. Created and improved reports and dashboards for analyzing KPIs, goals, and metrics using tools like Datadog, NewRelic, Google Analytics, Firebase and Mixpanel. International professional experience, both onsite at HelloFresh in Germany and remotely for LoadSmart in the United States. Expertise in Software Development, including developing robust and scalable solutions, API creation and integration, data modelling and improving application performance. Specialized in Technical Product Management, setting the definition of strategic roadmaps, product vision alignment, product discovery, product delivery, user feedback collection and stakeholder management. Skilled in data analysis and SQL to support decision-making based on strategic insights.