Raghu Nandan

I

Inside Sales/SDR/BDR Teams Consulting

Jan 2024 - Current (2 years 10 months)

Airbnb Entrepreneurship

Airbnb

Jan 2024 - Current (2 years 10 months)

D

Director - Global Business Development

Jan 2023 - Jan 2024 (1 year 1 month)

• Building from scratch, recruit, train and optimize a team of BDRs & SDR’s responsible for inbound and outbound sales engagements across industries in North & South America, EMEA, APAC and ANZ Markets.
• Contribute significantly to the pipeline generation efforts by constantly working close with cross- functional teams like Sales, Marketing, and Product to establish and refine best practices, playbooks, KPI’s.
• Establish KPI metrics to measure the effectiveness of BDR’s and SDRs’ lead generation and qualification efforts and help them to improve by understanding their performance on a regular basis.
• Monitoring and balancing team workload and identifying resource shortfalls while ensuring the team is adequately skilled and

Head - Global Sales Development

Soroco

Jan 2019 - Jan 2022 (3 years 1 month)

• Recruited, trained and established a world-class successful team of 20 internal and 4 external agency resources responsible for outbound and inbound sales engagements across industries in North & South America, EMEA, APAC and ANZ Markets.
• Grew the team by 5x in 2 years.
• Contribute significantly to the pipeline generation efforts by constantly working close with cross-functional teams like Sales, Marketing, and Product to establish and refine best practices, playbook and entire process to increase efficiencies and achieve optimum results.
• Establish KPI metrics to measure the effectiveness of SDRs’ lead generation and qualification efforts and help SDRs improve by understanding their performance on a regular basis

Manager - BD, Inside Sales

Brillio

Jan 2017 - Jan 2019 (2 years 1 month)

• Lead a team of Inside Sales to handle end-end sales across industries in UK, India and US Market.
• Guide the team to generate business leads from existing and new logos through organized and personalized e-mail campaigns, cold calling, channel partners, market research and promotions as and when appropriate.
• Work with the designated Onsite Sales teams to follow through on sales opportunities until closure and any new hunting strategies.
• Accomplish quarterly targets of meetings, qualified leads, proposals and closures.
• Oversee usage of team systems including SDFC, Outreach, Zoom Info, LinkedIn Sales Navigator, etc.
• Recording all account activities in SFDC and manage the team’s Weekly/Monthly and Quarterly

Inside Sales Manager

Kaseya

Jan 2016 - Jan 2017 (1 year 1 month)

• Build the sales pipeline with proper qualification for new customer acquisition
• Maintain 3X pipeline throughout to ensure timely closures
• Gain expertise in various IT Automation & Monitoring tools on SaaS (Cloud) platform under Kaseya portfolio.
• Manage the entire end to end Sales Cycle.
• Make sure that the client deliverables are met and exceeded
• Preparing and handling proposals, RFPs, RFIs; managing accurate pricing, negotiations and closure of deals.
• Be the Account manager for the closed deals in the first calendar year that included up-selling and cross-selling
• Build and maintain channel partners to generate new business
• Achieved 187% in Q2 '17
• Achieved 165% in Q1 ‘17
•

G

General Manager - Sales & Training

Jan 2013 - Jan 2016 (3 years 1 month)

• Overall responsibility for generating new sales, drive and maximize service revenue through selling/up-selling of variable services through prospecting and inquiry handling within the local market in order to exceed set targets, whilst growing and retaining existing customers by delivering exceptional customer service.
• Was responsible to handle a team that attracts, develop and retains the existing customer relationships, in turn driving the overall profitability of the company.
• Set clear performance expectations for each team member and hold them accountable for results.
• Clear communication of company’s performance and team objectives on a regular basis through weekly/monthly team meetings with team members, setting

Business Development & Sales

Oracle Corporation

Jan 2011 - Jan 2013 (2 years 1 month)

• Work directly with CIO’s, CTO’s, CISO’s and all ‘C’ level & VP level people by reinforcing the value of the technology to the customer’s overall business pain and/or strategic opportunities.
• Understanding complex IT architecture and help clients make optimum use of existing resources to create a more scalable and secure IT environment for higher availability, better performance
• New account development - identifying prospective customer needs and developing innovative solutions to satisfy their requirements.
• Responsible for identifying and generating new business through sales activities such as cold calls, emails, prospecting, account analysis, territory planning, market research, networking sites etc,
• Designin

Sales and Service Representative

HSBC

Jan 2005 - Jan 2009 (4 years 1 month)

• Electronically process data pertaining to banking & financial transaction from HSBC by serving and catering to a variety of the banking/ business banking & financial requirements and work as a SPOC for the customers/premier customers & the HSBC branches based in the UK.
• Processing insurance, lending products, mortgage, credit card and applications, Account Set-Up, Name and Address maintenance and several other activities.
• Work closely with the QA teams in Analyzing and Interpreting sales & quality data’s in order to identify trends and concerns, conduct root cause analysis to share with the management teams and develop corrective actions.
• Sales through service of various products/investment products offered by HSBC.

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Raghu Nandan

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