Anthony Cascante

Anthony Cascante  new_releases

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Senior VoIP Engineer
Costa Rica

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Jobs verified_user 20% verified
  • SPARTAN APPROACH
    Senior Voip Engineer verified_user Verified experience
    SPARTAN APPROACH
    Mar 2020 - Current (5 years)
    Lead the planning, development, and support of a VoIP infrastructure capable of handling more than 500k calls per day with features like automatic voicemail drop, machine recognition and AI transcription on a complex installation based on Kamailio, FreeSWITCH and Asterisk.
  • Avoxi
    Senior Customer Support Engineer
    Avoxi
    Aug 2015 - Sep 2019 (4 years 2 months)
    Responsible for providing enterprise-level assistance to the customers installed on a cloud VoIP solution, including the following tasks: Endpoint configurations, diagnosing and troubleshooting software, configuration issues, diagnosing network-related issues, setting up configuration changes, setting up new configurations, diagnosing and troubleshooting VoIP quality issues, SIP debugging, troubleshooting medium to complex Call Center based on Queuemetrics and Asterisk, database management, scripting, Linux OS support, virtualization
  • Universidad Latina de Costa Rica
    University Professor
    Universidad Latina de Costa Rica
    Sep 2011 - Aug 2013 (2 years)
    Professor of university courses like Operating Systems, Real-Time Applications, and VoIP
  • G
    Installations and Customer Service Engineer
    Grupo Telectro
    Sep 2008 - Aug 2015 (7 years)
    Responsible for the planning, development, and analysis regarding the implementation of VoIP projects. Responsible for maintaining system uptime and performance levels as per SLA with customers under GNU/Linux OS running Asterisk VoIP system and Queuemetrics Call Center Software.
  • Hewlett Packard Inc
    Unix/Linux administrator L2
    Hewlett Packard Inc
    Jul 2007 - Sep 2008 (1 year 3 months)
    Responsible for maintaining system uptime and performance levels as per SLA with customers under Unix/Linux environments like Solaris, HP-UX, AIX and RedHat
Education verified_user 0% verified
  • Tecnológico de Costa Rica
    Project Management Program
    Tecnológico de Costa Rica
    Jan 2009 - Jul 2009 (7 months)
  • Universidad de Costa Rica
    Bachelor of Engineering Electrical, Electronics and Communications
    Universidad de Costa Rica
    Mar 2001 - Dec 2005 (4 years 10 months)