Amanda Carvery

Amanda Carvery聽 new_releases

About

Detail

Chief operating officer at MMS
Saint-J茅r么me, Qu茅bec, Canada
Contact Amanda regarding:聽
work
Full-time jobs
Starting at USD100k/year

Timeline

work
Job
school
Education

R茅sum茅

Jobs verified_user 0% verified
  • MMS
    Chief operating officer
    MMS
    Jan 2014 - Current (12 years 10 months)
    - Spearheading strategies to steer the company's future positively by maintaining and building trusted relationships with key customers, clients, partners, and stakeholders.
    - Assessing and implementing improved processes and new technologies and collaborating with management regarding the implementation of these improvements.
    - Develop actionable business strategies and plans that ensure alignment with short-term and long-term objectives developed in close collaboration with the senior leadership.
  • Fusi贸n
    Project manager
    Fusi贸n
    Jan 2014 - Jan 2015 (1 year 1 month)
    - Reviewed performance reports and used data to develop continuous improvement initiatives.
    - Enhanced team member productivity by improving monitoring systems and motivational strategies.
    - Collaborated with staff to maximize customer satisfaction, streamline procedures and boost bottom-line profitability.
  • Sears
    Customer service supervisor
    Sears
    Jan 2013 - Jan 2014 (1 year 1 month)
    - Managed retail staff, including cashiers and people working on the floor in collaboration with other department supervisors.
    Kept detailed production reports of daily progress to identify areas for improvement and maximize productivity.
    - Trained new employees on CTAC and House and Home positions to support team efficiency.
    Evaluated employee performance, identify areas of improvement and communicated plans to employees.
    - Created and maintained production schedules based on employee productivity, company needs and seasonal plans.
  • P
    Customer service team lead | supervisor
    Payza | Online Payment
    Jan 2012 - Jan 2013 (1 year 1 month)
    - Established and enforced clear goals to keep all employees on the same level and working collaboratively.
    - Monitored equipment efficiency, checked materials supplies and coordinated staffing requirements to meet expected demand鈥攃oordinated day-to-day tactical and long-term strategic activities within dynamic business platforms.
    - Established and maintained operating schedules to provide adequate coverage for critical areas and to achieve customer service objectives.
  • R
    Quality assurance supervisor
    Royal Bank of Canada Fraud Agent
    Jan 2011 - Jan 2012 (1 year 1 month)
  • M
    Team Lead Supervisor | Interim Receptionist
    MEMBERWORKS CANADA
    Jan 2009 - Jan 2011 (2 years 1 month)
Education verified_user 0% verified
  • Vanier College
    Master of social science
    Vanier College
    Jan 2004 - Dec 2007 (4 years)