Adalberto Fuentes Reyes

Adalberto Fuentes Reyes

About

Detail

Helpdesk Agent
Provincia de Heredia, Costa Rica
Contact Adalberto regarding: 
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Timeline

work
Job
school
Education

Résumé

Jobs verified_user 0% verified
  • Cogniznat
    Senior Process Associate
    Cogniznat
    May 2022 - Current (4 years 6 months)
  • Tek Expert
    Customer Success Specialist
    Tek Expert
    Feb 2022 - Jun 2022 (5 months)
    - Sustaining business growth and profitability by maximizing value
    - Analyzing customer data to improve customer experience
    - Holding product demonstrations for customers
  • DXC Technology
    Help Desk Support Specialist
    DXC Technology
    Jan 2021 - Dec 2021 (1 year)
    - Helping users with different issues such as , password resets, VPN , internet and dispatching tickets to internal departments
  • CSS Corp
    Senior Technical Support Representative
    CSS Corp
    Jan 2020 - Jan 2021 (1 year 1 month)
    - Technical support to VOIP phones and solving customer service inquiries about the service
  • M
    English teacher
    Mep
    Jan 2014 - Jan 2020 (6 years 1 month)
  • Convergys
    Bilingual Customer Service Representative
    Convergys
    Jan 2011 - Jan 2014 (3 years 1 month)
    - Customer service and billing
Education verified_user 0% verified
  • Universidad Hispanoamericana
    Associate Degree in English
    Universidad Hispanoamericana
    Jan 2008 - Jan 2011 (3 years 1 month)