Abhishek Gupta

CEO

Nira Medical

Jan 2023 - Current (3 years 6 months)

Nira Medical is a partnership of independent practices focused on driving the future of neurological and rheumatic care through a patient-centric, clinician-driven model further empowered by technology. Our mission is to provide access to life changing treatments for those suffering from Alzheimer’s, MS, Parkinson’s, and similar disorders so that they can lead healthier, more fulfilling lives. If you’re excited about being on the cutting edge of these life-altering therapies, come join us!

Executive In Residence

Silversmith Capital Partners

Jan 2022 - Dec 2023 (2 years)

Founded by investors from Bain Capital, Spectrum Equity, and Accel, Silversmith is a Boston-based growth equity firm with $3.3+ billion of capital under management that partners with exceptional management teams in healthcare services and enterprise software, investing $20-100M for expansion, acquisition opportunities, and founder liquidity.

VP, Kustomer

Facebook

Jan 2019 - Dec 2022 (4 years)

Acquired by Facebook (Nasdaq: FB) Led strategy and operations at Kustomer, a rapidly growing SaaS platform that disrupted the customer support CRM space, competing directly with Salesforce and Zendesk. I oversaw our business operations, corporate development, go-to-market, and customer experience efforts as the company scaled to ~300 employees. I also spearheaded the acquisition of ReplyAI (an AI-powered chatbot) and led discussions resulting in our ~$1.2B all-cash exit to Facebook, which closed in Feb 2022.

Global Head of Strategy & Planning

Uber

Jan 2015 - Dec 2019 (5 years)

IPO (NYSE: UBER) Led the Global Strategy & Planning team, a globally distributed function with 140+ professionals, while the company scaled from ~2,500 to ~25,000 employees. Our team set and managed the annual operating plan across all divisions of Uber's ~$60B ridesharing business, led global market prioritization for Ridesharing and Eats, evaluated M&A opportunities in new growth verticals (e-bikes and grocery), divested non-core assets (car leasing), revamped our customer service org, evaluated our pre-IPO advisers, and oversaw efforts to create sustainable unit economics in food delivery, among other initiatives related to competition and growth. Reported into the President/COO and worked closely with executive leadership from product,

A

Co-Founder and CEO

Associated

Jan 2011 - Dec 2015 (5 years)

Acquired by Amedisys (Nasdaq: AMED) Scaled a Florida-based home healthcare company, which operated as a two-sided marketplace connecting skilled nurses with Medicare patients. Oversaw growth to 12 branch offices, 250+ employees, and ~$30M in revenue. Developed point of care software, established best-in-class margins for the industry, and led exit to a large strategic buyer in the industry.

Entrepreneur In Residence

Alpine Investors

Jan 2010 - Dec 2010 (1 year)

MBA intern at Alpine, a firm that specializes in acquiring lower middle-market software and tech-enabled services companies. Evaluated opportunities in the healthcare and financial services industries, which led to the pursuit of Associated.

B

Senior Associate

Bain Capital India

Jan 2008 - Dec 2009 (2 years)

Member of four-person founding team that established Bain Capital India. Evaluated investment opportunities across a wide range of industries, including our investment in Hero Honda, the largest motorcycle manufacturer in Asia.

Associate

Bain Capital

Jan 2006 - Dec 2008 (3 years)

Evaluated large cap buyouts for North American Private Equity (NAPE). Conducted diligence in the retail, consumer, media, healthcare, and financial services sectors and supported our investments in Dollarama, The Weather Channel, and Hospital Corporation of America.

Analyst

Blackstone

Jan 2004 - Dec 2006 (3 years)

Top-ranked analyst in the Mergers & Acquisitions group. Managed the sale process of TV assets from Emmis Communications, evaluated News Corp's minority buyout of Fox Entertainment, and provided corporate advisory services to Microsoft. Supported partner Jill Greenthal's launch of the firm's technology and media practice.

About

Detail

Timeline

Résumé