Kayla Rakes
About
Detail
Fintech Operations Leader | Credit Operations | Consumer Lending | Powersports Lending | Sales | Account Management| Credit Underwriting| Auto Lending
Texas, United States
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Loan Fulfillment ManagerHappy MoneyApr 2026 - Current (6 months)- Head of OperationsZimpleMoneyApr 2023 - Feb 2026 (2 years 11 months)Leading the strategic integration of our operational processes with key customer-facing functions, including customer success and onboarding. My focus is on optimizing end-to-end efficiency, ensuring seamless internal workflows directly translate to exceptional external experiences. I drive initiatives that streamline our customer journey from initial contact through implementation and long-term success, fostering strong client relationships and sustainable growth.
- Credit Operations SupervisorOctaneMay 2021 - Feb 2023 (1 year 10 months)
- Credit Specialist III - Team LeadOctaneOct 2020 - May 2021 (8 months)
- Senior Income SpecialistOctaneFeb 2020 - Oct 2020 (9 months)
- Dealer Success ManagerOctaneOct 2018 - Feb 2020 (1 year 5 months)
- Finance ManagerAutoNationMay 2017 - May 2018 (1 year 1 month)
- Finance AssistantAutoNationAug 2016 - May 2017 (10 months)
- Special Finance ManagerSillTerHar MotorsApr 2016 - Aug 2016 (5 months)
- Finance AssistantAutoNationMar 2014 - Apr 2016 (2 years 2 months)
- Accounting ManagerAutoNationMar 2013 - Mar 2014 (1 year 1 month)