Brandon Zurlo

Brandon Zurlo

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Bachelor of Science of Foreign Service / Master of Business Administration
New York, United States

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Résumé


Jobs verified_user 0% verified
  • freelance
    Professional Sabbatical
    freelance
    Jan 2019 - Dec 2019 (1 year)
    - Taught English as a foreign language to 60 young learners and businesspeople. Volunteered: Ho Chi Minh City Animal Rescue Center. Vietnamese language study.
  • o
    Product Manager - E-Commerce
    oneworld Management Company, Inc
    Jul 2011 - Jun 2018 (7 years)
    - Product owner/manager for https://rtw.oneworld.com/rtw/and oneworld.com. - Drove nearly $20M in annual revenue by leading product development from ideation to rollout using agile methodologies with developers and designers to reimagine an airline booking platform. - Wrote user stories, acceptance criteria, developed UAT scripts and conducted testing. Utilized A/B testing to optimize route selection, flight selection and payment UI’s - Increased “Save Itinerary” by 40% by conducting user interviews and quantitative research to identify customer booking path pain points and implement enhancements. - Prioritized and groomed backlog of features and enhancements, communicating status to internal stakeholders. - Reduced bi-weekly JIRA tickets b
  • Mastercard
    Vice President / Senior Business Leader - B2B
    Mastercard
    Dec 2004 - Oct 2009 (4 years 11 months)
    - Partnered with sales teams to craft winning RFP responses resulting in 20M new MasterCard cardholders and $600M in incremental transaction volume. - Tracked project timelines and garnered consensus to ensure projects were delivered 100% on time, error free. - Helped transform a 600-person global sales force from reactive relationship managers to proactive consultative story tellers by enhancing enterprise-wide content and implementing an online content portal. - Led a high-performance team of nine senior-level marketing professionals and a $9 MM annual budget
  • X
    Principal
    X
    Jan 2001 - Nov 2004 (3 years 11 months)
    - Grew MasterCard annual billings 50% per year, 2001-2004, representing $2 million in annual revenue. Created annuity revenue streams for the Agency through development of proprietary web-based tools. - Partnered with creative team to develop a broad range of multi-channel digital and print communications to help multiple MasterCard business units achieve business goals. - Helped MasterCard win new business from Washington Mutual, Home Depot and Sotheby’s by providing innovative customer-centric content to improve MasterCard’s competitive position against Visa and AMEX.
Education verified_user 0% verified
  • N
    Master of Business Administration
    New York University, Stern School of Business
    Jan 2005 - Dec 2007 (3 years)
    - International Management Program, Semester Abroad – Chinese University, Hong Kong.
  • The Chinese University of Hong Kong
    Bachelor of Science of Foreign Service
    The Chinese University of Hong Kong
    Jan 1996 - Jan 2001 (5 years 1 month)