Product Manager - E-Commerce
oneworld Management Company, Inc
Jul 2011 - Jun 2018 (7 years)
- Product owner/manager for https://rtw.oneworld.com/rtw/and oneworld.com.
- Drove nearly $20M in annual revenue by leading product development from ideation to rollout using agile methodologies with developers and designers to reimagine an airline booking platform.
- Wrote user stories, acceptance criteria, developed UAT scripts and conducted testing.
Utilized A/B testing to optimize route selection, flight selection and payment UI’s
- Increased “Save Itinerary” by 40% by conducting user interviews and quantitative research to identify customer booking path pain points and implement enhancements.
- Prioritized and groomed backlog of features and enhancements, communicating status to internal stakeholders.
- Reduced bi-weekly JIRA tickets b