Juan Camilo Cuellar Espinosa

Juan Camilo Cuellar Espinosa

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Customer Services Rep, Client Outreach Coordinator, Operations Supervisor & Private Teacher
Barcelona, Spain

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Timeline


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Résumé


Jobs verified_user 0% verified
  • Planos Nutrition
    Appointment Setter
    Planos Nutrition
    Nov 2022 - Apr 2023 (6 months)
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  • Teleperformance Colombia
    Supervisor of Operations
    Teleperformance Colombia
    Jun 2020 - Oct 2022 (2 years 5 months)
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  • R
    Private English Tutor
    RedSain
    Aug 2019 - Mar 2020 (8 months)
    •Taught students study techniques and strategies for succeeding on grammar and composition tests.
    •Assessed student learning needs and provided relevant instruction to close knowledge gaps.
    •Tutored students to develop deeper comprehension of English course materials and better understanding of assignments to improve academic success.
    •Improved students' written and verbal English skills through personalized learning programs.
  • Teleperformance Spain
    Customer Service Representative
    Teleperformance Spain
    May 2019 - Aug 2019 (4 months)
    •Increased efficiency and team productivity by promoting operational best practices.
    •Clarified customer issues and determined root cause of problems to resolve product or service complaints.
    •Processed customer service orders promptly to increase customer satisfaction.
    •Participated in team meetings and training sessions to stay informed about product updates and changes.
  • H
    Administrative Assistant
    Hotel casa Q
    May 2018 - May 2019 (1 year 1 month)
    •Processed customer orders accurately and within agreed timeframes to meet service standards.
    •Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
    •Transcribed and organized information to assist in preparing speeches and presentations.
    •Scheduled office meetings and client appointments for staff teams.
Education verified_user 0% verified
  • E
    High School Diploma
    ESCUELA NORMAL SUPERIOR MARIAL AUXILIADORA
  • E
    Complementary Course, Teacher Education,
    ESCUELA NORMAL SUPERIOR MARIAL AUXILIADORA
  • Colombo Americano
    C1 , English Language And Literature,
    Colombo Americano
  • Consorci per a la Normalització Lingüística
    Catalán, Language Interpretation And Translation
    Consorci per a la Normalització Lingüística