Hardworking and reliable professional. Strong problem-solving abilities, commited to surpassing team and customer expectations. Dedicated to continual learning and growth in the field.
Contact Abril regarding:
Flexible work
Starting at
USD6/hour
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Internships
Starting at
USD600/month
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Administration, Operations & Insurance Assistant
MJ Fish
Oct 2023 - Current(3 years 1 month)
• Highly skilled professional with expertise in business operations, administration, and customer service. • Proven track record of efficiently managing cancellation notices, billing requests, and certificates of insurance. • Proficient in handling policy activities, ensuring accuracy, and facilitating timely renewals. • Revision of audits and proper communication with account managers promptly.
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Customer Service Representative for Hello Casita
Simcovich & Whalen LLC|
Feb 2022 - Sep 2023(1 year 8 months)
• Proven experience as a Virtual Assistant for a US-based property management company in Miami Beach. • Excelled in customer service, resolving complaints and enhancing guest experiences. • Managed property maintenance and cleanliness to exceed customer expectations and maintain a high Airbnb rating
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Quality Analyst
Villa Constitución,
Apr 2021 - Jul 2023(2 years 4 months)
• Followed test cases to produce consistent and reliable testing results. • Wrote and maintained testing documentation on various subjects. • Planned and executed quality projects for customer-facing and back-end applications