Abreanna Dunkley

Abreanna Dunkley

About

Detail

Eligibility Counselor @ Maximus | Data Verification, Client Support
South Carolina, United States

Timeline


work
Job
school
Education

Résumé


Jobs verified_user 0% verified
  • Maximus
    Eligibility Counselor
    Maximus
    Feb 2024 - Current (2 years 7 months)
  • Maximus
    Counselor
    Maximus
    May 2023 - Current (3 years 4 months)
    Process documents and applications for new and existing clients Bookkeeping Duties Verify Data accuracy and quality Identifying and correcting clerical errors Manage and organize records and files
  • Majorel
    Technical Support Advisor
    Majorel
    Jun 2021 - Aug 2022 (1 year 3 months)
    Assisted customers troubleshoot their electronic devices Guide customers to the nearest repair center that would be able to assist their needs on hands Assisted customers with scheduling appointments Answer approximately 200 calls daily utilizing a courteous and professional manner to collect information and identify customer needs Assisted customers with purchasing new devices and upgrading their devices
  • TTI Inc
    Machine Operator
    TTI Inc
    Jan 2021 - Nov 2021 (11 months)
    Assist with packaging and labeling products Worked on a assembly line and operate the machine Observe and follow company safety rules and regulations
  • Home Depot
    Customer Service Representative
    Home Depot
    Jan 2020 - Oct 2020 (10 months)
    Apply problem solving skills to resolve customer inquires and disputes and escalate using appropriate channels when necessary. Assisted customers with payments and refunds. Assisted customers around the store to locate their needs. Assisted customers with register sales on a cash register by scanning items, itemizing and totaling customers purchases Resolves customers issues and answers questions
  • Walmart
    Customer Service Representative
    Walmart
    Jun 2018 - Nov 2019 (1 year 6 months)
    Apply problem solving skills to resolve customer inquires and disputes and escalate using appropriate channels when necessary. Assisted customers with payments and refunds. Assisted customers around the store to locate their needs. Assisted customers with register sales on a cash register by scanning items, itemizing and totaling customers purchases Resolves customers issues and answers questions
Education verified_user 0% verified
  • T
    High School Diploma
    T L Hanna High School
    Jan 2020
  • T
    High School Diploma
    TL Hanna