abraham yahir fortis escobar Renewal Specialist & Customer Success

Jobs 0% verified

Sr Renewal Manager

DocuSign

Dec 2021 - Current (4 years 10 months)

Responsible for Docusign E-Signature and CLM Renewals for Mexico and Latam in the SMB segment. 99% Retention Quota Reach on 2022 128% New Business Quota Reach on 2022
Renewal Specialist

BlueYonder

Jan 2017 - Dec 2021 (5 years)

.- Relocated from Mexico City to Monterrey .- Software Maintenance, Cloud and SaaS Renewals Responsible for Mexico and LATAM accounts .- México and LATAM JDA Cloud Renewals .- Track and solve billing issues .- All administrative follow-up of Renewal Process .- Achievement of 140% of Quota in the FY 2017, President´s Club Winner .- Reporting to USA Renewal Mgmt
H

Business Support and Renewals Specialist

HP Mexico,

Nov 2013 - Jan 2017 (3 years 3 months)

+ - Follow-up sales stages (Pipeline, Forecast, Commit, Won) + - Weekly billing reports, Positive and Negative results + - Authorization of Deals in the segment of Printing & PC´s + - Monitoring margins and costs in the area of PC´s and Printing Services + - Renewal of Service Support Contracts +- Margin and Cost Analysis
H

TS Inside Contract Renewal

Hewlett Packard Mexico,

Jul 2008 - Oct 2012 (4 years 4 months)

●Support Contracts Renewals ●New business support contracts ●Integration of the HP support portfolio (Educational Services, Mission Critical) • Maintenance of the installed base of existing customers and growth in these accounts. • Architecture of custom solutions with response times and SLA's defined by the customer. • Activation After-sale contracts and monitoring

Education 0% verified

abraham yahir fortis escobar

About

Detail

Timeline

Résumé

abraham yahir fortis escobar

About

Detail

Behavioral traits