Abir Oueslati

Abir Oueslati

About

Detail

DCH Customer support specialist
London, England, United Kingdom
Contact Abir regarding: 
work
Full-time jobs
Starting at GBP35k/year ~USD46.4k/year

Timeline

work
Job
school
Education

Résumé

Jobs verified_user 0% verified
  • Syniverse
    Customer Support Specialist
    Syniverse
    Oct 2020 - Current (6 years 1 month)
  • Syniverse
    DCH Customer Service Specialist
    Syniverse
    Oct 2020 - Jul 2024 (3 years 10 months)
    Swift : ticketing system
  • Sutherland
    Guest Service Consultant for Disney Uk, Fr and Bel
    Sutherland
    Nov 2019 - Oct 2020 (1 year)
    Zendesk : ticketing system
  • Sitel
    Customer Service Agent for Lifescan, Johnson & Johnson BE and SZ
    Sitel
    Jul 2018 - Oct 2019 (1 year 4 months)
    Belgium/Luxembourg/Switzerland Markets : Inbound and outbound Calls, voicemails and emails
    Salesforce tool
  • Sitel
    Customer Service Agent for Lifescan, Johnson & Johnson FR
    Sitel
    May 2018 - Jul 2018 (3 months)
    Lifescan : French market : inbound calls
    Salesforce tool
  • Teleperformance
    Product Specialist and Trainer ORANGE Mobile France
    Teleperformance
    Mar 2012 - Apr 2017 (5 years 2 months)
    Mobistar (Belgique) & Orange Mobile (France)
  • Teleperformance
    Customer service advisor NUMERICABLE Belgium
    Teleperformance
    Jul 2009 - Oct 2012 (3 years 4 months)
    Numericale Belgique (Technical troubleshooting for Phone, Internet and TV, Accounts and Bills assistance)
  • Advancia IT SYSTEM
    Customer Service Agent ORANGE France
    Advancia IT SYSTEM
    Jan 2009 - Jun 2009 (6 months)
    Orange assistance technique (Manage engineer visits and appointments for boxes settlement)
  • Teleperformance
    Customer service Advisor NUMERICABLE France
    Teleperformance
    Feb 2007 - Dec 2008 (1 year 11 months)
    Numericable France (Technical troubleshooting for Phone, Internet and TV, Accounts and Bills assistance)
Education verified_user 0% verified
  • I
    English Language
    Institut Bourguiba des Langues Vivantes
  • T
    A2 and B1
    Trinity SELT Hammersmith London West
  • B
    IELTS Life Skills A1
    British Council Tunisia
  • U
    English Litterature
    Université de La Manouba
    Jan 2003 - Jan 2007 (4 years 1 month)