Abigail Mais
About
Detail
Kingston, St. Andrew Parish, Jamaica
Résumé
Jobs
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- ACredit Department RepresentativeArise Virtual SolutionsNov 2025 - Mar 2026 (5 months)• Managed credit-related inquiries and resolved account issues with accuracy and professionalism. • Handled account verification, payment concerns, and financial correspondence. • Maintained data accuracy across systems while meeting quality and performance standards.
Customer Service & Sales RepresentativeGigCX MarketplaceOct 2025 - Feb 2026 (5 months)• Provided customer support and resolved account and technical concerns. • Maintained positive client interactions while meeting service expectations. • Applied sales techniques to support service usage and engagement.- ACustomer Service & Sales RepresentativeAdvantage CommunicationsApr 2021 - Oct 2025 (4 years 7 months)• Delivered high-volume support for billing, service inquiries, and technical issues. • Consistently met performance and sales targets in a fast-paced environment. • Built and maintained strong customer relationships through effective communication.
- CSecretary AssistantConstituency OfficeAug 2020 - Jan 2021 (6 months)• Provided administrative support including scheduling, documentation, and correspondence. • Maintained organized records and supported daily office operations.
Education
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- Pediatric Patient Care Technician (PCT)not specifiedMay 2025 - Apr 2026 (1 year)
- Teaching English as a Foreign Language (TEFL) CertificationUdemyFeb 2024 - Jul 2024 (6 months)
Projects (professional or personal)
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- Teaching English as a foreign languageUdemyFeb 2024 - Jul 2024 (6 months)
- Teaching English as a foreign languageUdemyFeb 2024 - Jul 2024 (6 months)
- Teaching English as a foreign languageUdemyFeb 2024 - Jul 2024 (6 months)
- Teaching English as a foreign languageUdemyFeb 2024 - Jul 2024 (6 months)