Abhishek Panikardang

Lead Generation/Data & Sales Operations Associate

Zocdoc

Feb 2023 - Dec 2025 (2 years 11 months)

• Owned delivery data validation across multiple product lines, reconciling lead volumes and SLA commitments within Salesforce to support accurate billing
inputs and revenue reporting.
• Built forecasting and KPI dashboards to support capacity planning, SLA adherence, and operational decision-making.
• Conducted CRM audits to improve data quality, pipeline accuracy, and forecasting reliability.
• Partnered with Sales, Marketing, Product and Finance stakeholders to understand requirements and align operational execution with business objectives.
• Documented workflows, controls, and SOPs to improve process clarity, reduce risk of errors, and support consistent execution across teams.
• Supported sales process ex

Lead Generation Researcher

Zocdoc

Nov 2021 - Jan 2023 (1 year 3 months)

• Analyzed third-party and internal datasets to support ongoing monitoring of data accuracy, completeness, and vendor performance.
• Identified process gaps through data review and workflow analysis, contributing to improved control checks and reduced manual errors.
• Maintained structured tracking of tasks, priorities, and dependencies to meet tight deadlines in a fast-paced environment.
• Coordinated with cross-functional teams to ensure alignment on data standards, priorities, and delivery timelines.

Operations Executive/Intern

Mahindra Logistics

Aug 2020 - Mar 2021 (8 months)

• Supported large-scale, time-sensitive operations involving daily performance tracking, SLA monitoring, and escalation management.
• Supported customer and partner queries related to deliveries, service exceptions, and operational constraints, ensuring clear communication and closure.
• Analyzed operational data to detect delays and inefficiencies, enabling faster issue resolution and improved turnaround times.
• Coordinated with multiple internal and external teams to ensure smooth execution under pressure, reinforcing strong follow-through and ownership.

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Transport Coordinator

Indore Tyre & Transport Service

Mar 2016 - Jan 2018 (1 year 11 months)

• Verified transport delivery logs against client billing sheets to ensure accuracy before invoice submission.
• Assisted in resolving billing discrepancies by cross-checking freight charges, delivery confirmations, and vendor payment records.
• Maintained transport documentation, compliance records, and cost reports for efficient audit readiness.
• Supported process improvements that reduced delays and improved client satisfaction scores.
• Coordinated with clients and vendors to clarify rate structures and correct invoice mismatches.

Abhishek Panikardang

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Abhishek Panikardang

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