Detail-oriented Legal and Compliance Operations professional with experience in verification, investigations, fraud-risk assessment, case analysis, documentation, and customer communication. Strong ability to work with ambiguity, high-volume cases, shifting priorities, and confidential data. Skilled in identifying patterns of non-compliance, drafting clear case summaries, and coordinating with internal and external stakeholders. Seeking to contribute to Twilio as a Compliance Operations Specialist by ensuring platform safety, misuse prevention, and policy compliance.