Abdul Rafay Khan

A

Talent Acquisition Specialist

Arthur Lawrence (Pvt.) Ltd.,

Jan 2023 - Current (3 years 4 months)

• Promoted to the senior position and performed candidates sourcing for technical & non technical roles • Interacted with potential candidates on social media and professional networks (e.g. LinkedIn) • Identified qualified candidate profiles using various sourcing techniques (e.g. Boolean search) • Used different job-portals to identify qualified/suitable candidate from various job portals (e.g., LinkedIn RPS, Dice, Monster, Indeed, FactoryFix, ZipRecruiter, JobDiva, JazzHR, Bayt.com etc.) • Worked on several HR tools for onboarding new resources such as Easy HR, People Strong, BambooHR, Paychex, Workday, Fieldglass, VNDLY, Magnit, Orange Tree • Managed the onboarding process for new employees in diverse regions, ensuring compliance

A

Recruitment Coordinator I

Arthur Lawrence (Pvt.) Ltd.,

Feb 2022 - Dec 2022 (11 months)

• Involved in broadcasting of new jobs from client portals to the internal recruiters • Performed JD paraphrasing and job postings on Arthur Lawrence's job portal, Dice, Monster, and Indeed • Designed job posters for the open positions and shared with the respective recruiters for postings on LinkedIn • Involved in preparing the weekly recruitment activity reports • Performed jobs audit time to time and send the reports to the reporting manager • Monitored/resolved the discrepancies in the internal database (Bullhorn) • Prepared several ad-hoc reports for the account managers, and reporting manager

C

Supply Assistant (KSA Project)

Careem,

Aug 2020 - Feb 2022 (1 year 7 months)

• Worked in the capacity of supply operations (Ride hailing & deliveries) for the KSA region • Onboarded best captains on Careem platform in KSA region • Verified & validated the captain documents from (KSA) official platforms • Performed on ground activity to build the connections with vendors and get them onboard with Careem Platform • Provided support to the front-end offices in the acquisition of captain Involved in shared service operation

R

Sales Associate

Robinsons – Al-Futtaim (Dubai Festival City Mall),

Jul 2019 - Aug 2020 (1 year 2 months)

• Ensured high levels of customer satisfaction through excellent sales service • Assessed customer's needs, aided, and information on product features • Welcomed customers to the store and answered their queries • Helped staff to achieve department's sales goals on a monthly, quarterly and yearly basis • Maintained in-stock and presentable condition assigned areas • Seek out actively customers in store • Remained knowledgeable on products offered and discuss available options • Involved in cross and up sell of products • Handled returns of merchandise • Teamed up with co-workers to ensure proper customer service • Built productive trust relationships with customers • Complied with inventory control procedures • Suggested ways t

T

Brand Promoter

TOSHIBA,

Apr 2019 - Jun 2019 (3 months)

• Set up and maintained a demonstration area, such as a table, stand, or booth at various events • Kept the demonstration area tidy and well stocked with products, samples, and/or literature • Demonstrated the features of a product or service to potential customers • Employed interactive materials such as videos, charts, or slideshows to share information about a product or service, when necessary • Answered any questions potential customers might have about a product or service • Recorded transactions, stock levels, and processed customers' payments • Generated reports that outline customers' interest levels, questions asked, number of products/samples/literature sold and/or distributed at various events • Stayed up to date with pr

M

Customer Service Representative

Maqaami.com,

Jan 2018 - Mar 2019 (1 year 3 months)

• Obtained client information by answering telephone calls, information. • Determined eligibility by comparing client information to requirements. • Established policies by entering client information, confirming pricing. • Informed clients by explaining procedures, answering questions, providing information. • Maintained communication equipment by reporting problems. • Maintained and improves quality results by adhering to standards and guidelines, recommending improved procedures. • Updated job knowledge by studying new product descriptions

C

Sales Assistant

Cool Gadgets (The Store Electronics L.L.C.),

Jun 2016 - Dec 2017 (1 year 7 months)

• Demonstrated, presented products, establishing new business, maintaining accurate records, and attending seminars • Reviewed sales performance, aiming to achieve weekly, monthly and annual targets. • Worked with customers from around the world • Responsible for achieving top line and developing the store to perform at the optimum best • Possessed excellent mix and match selling techniques and understand customers' needs and preferences • Ensured the best experience through services and all client interactions • Maintained stock levels and indenting of stock orders as per sales requirement • Handling in and out of cash & credits and maintaining its records • Involved in store presentation & ensuring store product and fixtures are

S

Senior HR Executive

Saylani Welfare International Trust,

Jun 2014 - May 2016 (2 years)

• Delegated HR-related tasks and set objectives for team members, track employee growth, and monitor daily performance • Oversaw compliance audits and manage performance appraisals based on the data you track annually as per company regulations • Developed and implemented company policies and procedures that help promote a healthy and productive work environment • Researched staffing trends, established systematic workflows, and recommended solutions to improve our company's recruitment practices • Determined HR metrics, such as turnover rates and cost-per-hire, review departmental budgets, and maintain employee records • Liaised with existing employees and address their requests and grievances to ensure a safe and productive workplac

H

Food & Beverages Cashier

Hotel Mehran,

Sep 2011 - Aug 2012 (1 year)

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