Abdullah Shaikh

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Customer Success Manager

Twin Health

Sep 2020 - Current (6 years 2 months)

Healthcare Platform Management: Working on a healthcare operations platform that combines sensors, machine learning, and medical science to combat chronic diseases and enhance human metabolic health. Project Management: Plan, coordinate, and manage employees for the on-time and on-budget successful completion of projects. Team Leadership: Manage more than 30 team members in Mumbai, Pune, and Delhi regions, and remotely manage operations in the western and northern parts of India. Operational Meetings: Conduct regular meetings with the team to review daily field operations and use insights to improve work processes. Staff Recruitment and Training: Recruit, train, and supervise staff, ensuring high performance and compliance with company stan
Team Leader

Reliance jio

Jan 2020 - Aug 2020 (8 months)

Lead a team responsible for providing Jio Fiber connections Expertise in IT, including router and mesh configuration Resolved problems and provided comprehensive solutions to customers Managed team activities, including recruitment, training, and supervision Conducted regular performance evaluations to identify areas for improvement Focused on acquiring new customers and building a customer base
Senior Business Development Executive

Bharti Airtel

Jun 2016 - May 2019 (3 years)

Demonstrated exceptional skills in generating leads and acquiring new customers for broadband internet connections, Lease Line, PRI Line, and solving the customer issue and complaints Collaborated with the marketing team to develop and execute strategies for sustainable business growth Provided prompt and effective resolution to customer queries, ensuring high levels of customer satisfaction

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Abdullah Shaikh

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Behavioral traits