Alejandro Soler

Alejandro Soler

About

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I Help Boards Save Time and Improve Decision Quality | Secure. Structured. Effective. | SDR @ Ideals Board
Bogotá, Bogota, Colombia

Timeline


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Résumé


Jobs verified_user 0% verified
  • iDeals
    Board and Governance Consultant
    iDeals
    Oct 2025 - Current (1 year)
    - Help executive assistants, corporate secretaries, and board teams simplify the way they prepare, run, and follow up on board meetings.

    - Identify common challenges around board materials, time spent in meetings, and document security, and map them to practical solutions.

    - Guide stakeholders in understanding how better board workflows lead to clearer decisions and less operational friction.

    - Support adoption of a secure board management platform by having meaningful, value-driven conversations.

    - Work closely with internal teams to ensure a smooth and informed handoff.
  • Aspenview Technology Partners
    Account Executive
    Aspenview Technology Partners
    Apr 2025 - Sep 2025 (6 months)
    - Turned high-intent technical signals into qualified enterprise meetings through a strategic, omnichannel outbound approach (email-led, phone-supported).
    - Built relationships with US-based technical decision-makers — Engineering Managers, Directors, CTOs
    - Consistently delivered Stage 2 pipeline through personalized, research-driven outreach.
  • deVere Acuma
    Account Executive
    deVere Acuma
    Jan 2025 - Mar 2025 (3 months)
    As a Business Development Associate I supported a private wealth consultant implementing wealth management strategies, developing marketing presentations, researching investment vehicles, and providing client service.

    Engaging in client outreach, prospecting, and managing new business initiatives.

    Key Responsibilities:

    - Wealth management support
    - Client outreach and prospecting
    - Investment research and marketing.
  • Asurion
    Account Executive
    Asurion
    Sep 2021 - Mar 2025 (3 years 7 months)
    - Owned expansion pipeline within an existing account base end-to-end, from proactive outreach and consultative discovery through to close.
    - Hit 110% quota attainment and earned "Top Sales Performer" recognition, while protecting and growing recurring revenue through structured outbound follow-up and churn reduction.
  • Asurion
    Business Development Representative
    Asurion
    Sep 2021 - Jan 2025 (3 years 5 months)
    Generated expansion pipeline within an existing account base through proactive outreach and consultative discovery. Identified upsell and cross-sell opportunities by uncovering business needs and positioning tailored solutions. Consistently exceeded revenue targets, earning “Top Sales Performer” recognition. Executed structured outbound follow-ups across email and phone, maintaining strong conversion and CRM discipline. Protected and grew recurring revenue by reducing churn risk and strengthening account engagement.
  • Concentrix
    Customer Success Manager
    Concentrix
    Jan 2021 - Aug 2021 (8 months)
    - Managed high-volume inbound customer relationships in a fast-paced, metrics-driven financial-services environment.
    - Handled account/risk analysis and escalations, guiding customers to the right solutions with strong objection-handling and trust-building skills.
  • Capital One Bogotá
    Advisor Customer Service
    Capital One Bogotá
    Jan 2021 - Aug 2021 (8 months)
  • Capital One Bogotá
    Customer Service Advisor
    Capital One Bogotá
    Jan 2021 - Aug 2021 (8 months)
    Engaged customers in high-volume inbound interactions, identifying underlying needs and guiding them toward appropriate financial solutions. Conducted account analysis to detect risk exposure and proactively recommend protective actions. Managed escalated conversations with strong objection handling and trust-building skills. Consistently met strict performance, compliance, and quality KPIs in a metrics-driven environment. Maintained detailed CRM documentation to ensure accurate case tracking and follow-through.
  • Otis Elevator Co
    Otis line bilingual engineer
    Otis Elevator Co
    Jun 2020 - Dec 2020 (7 months)
    I provided remote support to clients, managing emergency situations involving elevators and coordinating preventive and corrective maintenance services.

    Key Responsibilities:
    -Handle emergency calls related to elevator malfunctions and coordinate technical assistance.
    -Advise clients on scheduling maintenance services.
    -Document and track reported incidents from clients.
    -Communicate with technical teams to ensure effective response times.
    -Promote additional preventive maintenance services.
  • Otis Elevator Co
    Engineer
    Otis Elevator Co
    Jun 2020 - Dec 2020 (7 months)
    Managed high-volume inbound emergency calls, qualifying issues and coordinating technical response with urgency and accuracy. Identified service gaps and proactively recommended preventive maintenance solutions to increase account value. Advised clients on maintenance scheduling, uncovering needs and positioning additional service offerings. Maintained detailed CRM documentation to track incidents, follow-ups, and service opportunities. Collaborated with technical teams to ensure SLA compliance and optimize response efficiency.
Education verified_user 0% verified
  • Fundación Universidad de América
    Bachelor of Chemical Engineering
    Fundación Universidad de América
    The description of the education
  • Fundación Universidad de América
    Master of Business Administration
    Fundación Universidad de América
    The description of the education
  • Universidad de América
    Ingeniero quimico, Chemical Engineering
    Universidad de América
    Jan 2015 - Dec 2022 (8 years)
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