Alejandro Soler

Alejandro Soler

About

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I Help Boards Save Time and Improve Decision Quality | Secure. Structured. Effective. | SDR @ Ideals Board
Bogotá, Bogota, Colombia

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Résumé


Jobs verified_user 0% verified
  • iDeals
    Sales Development Representative
    iDeals
    Oct 2025 - Current (10 months)
    - Help executive assistants, corporate secretaries, and board teams simplify the way they prepare, run, and follow up on board meetings. - Identify common challenges around board materials, time spent in meetings, and document security, and map them to practical solutions. - Guide stakeholders in understanding how better board workflows lead to clearer decisions and less operational friction. - Support adoption of a secure board management platform by having meaningful, value-driven conversations. - Work closely with internal teams to ensure a smooth and informed handoff.
  • AspenView Technology Partners
    Business Development Representative
    AspenView Technology Partners
    Apr 2025 - Sep 2025 (6 months)
    As a Business Development Representative at Aspenview Technology Partners, I catalyze growth by forging strategic entry points into new accounts and building the foundational pipeline for our long-term success. My core responsibilities include: • Strategic Targeting: Identifying and targeting key decision-makers within companies that are poised to benefit from our elite, scalable nearshore technology solutions. Pipeline Generation: Proactively generating and qualifying a robust sales pipeline by orchestrating multi-channel outreach campaigns, including email, phone, and social platforms. • Value Articulation: Initiating compelling conversations around business efficiency and technological scalability, and expertly articulating Aspenview's u
  • deVere Acuma
    Business Development Associate
    deVere Acuma
    Jan 2025 - Mar 2025 (3 months)
    As a Business Development Associate I supported a private wealth consultant implementing wealth management strategies, developing marketing presentations, researching investment vehicles, and providing client service. Engaging in client outreach, prospecting, and managing new business initiatives. Key Responsibilities: - Wealth management support - Client outreach and prospecting - Investment research and marketing.
  • Asurion
    Premier Support Solutions Representative
    Asurion
    Sep 2021 - Mar 2025 (3 years 7 months)
    I provided technical assistance and troubleshooting for customers with various devices, platforms, and applications, ensuring high levels of satisfaction and retention. Key Responsibilities: -Diagnose and resolve technical issues for electronic devices and applications. -Cross-sell insurance and additional products during support interactions. -Collaborate with internal teams to improve support process efficiency. -Train new team members in technical procedures. -Ensure quick resolution of incidents and follow up on open cases.
  • Asurion
    Business Development Representative
    Asurion
    Sep 2021 - Jan 2025 (3 years 5 months)
  • Capital One
    Advisor Customer Service
    Capital One
    Jan 2021 - Aug 2021 (8 months)
  • Concentrix
    Advisor I, Customer Service
    Concentrix
    Jan 2021 - Aug 2021 (8 months)
    I served as a customer protection and resolution representative for Capital One Bank, addressing and resolving critical customer issues related to their security and financial well-being. Key Responsibilities: -Resolve customer complaints and issues related to financial security. -Detect and prevent fraudulent activities on customer accounts. -Handle high-level calls to ensure client protection. -Document and follow up on cases and incidents. -Collaborate with teams to meet quality and response time metrics.
  • Otis Elevator Co
    Otis Bilingual Engineer
    Otis Elevator Co
    Jun 2020 - Dec 2020 (7 months)
  • Otis Elevator Co
    Otis line bilingual engineer
    Otis Elevator Co
    Jun 2020 - Dec 2020 (7 months)
    I provided remote support to clients, managing emergency situations involving elevators and coordinating preventive and corrective maintenance services. Key Responsibilities: -Handle emergency calls related to elevator malfunctions and coordinate technical assistance. -Advise clients on scheduling maintenance services. -Document and track reported incidents from clients. -Communicate with technical teams to ensure effective response times. -Promote additional preventive maintenance services.
Education verified_user 0% verified
  • Universidad de América
    Ingeniero quimico, Chemical Engineering
    Universidad de América
    Jan 2015 - Dec 2022 (8 years)
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