Social Media Coordinator
Rated People
Mar 2013 - Sep 2017 (4 years 7 months)
Managing social media channels for the UK's leading supplier of tradesmen.
• Building an online community (B2B and B2C) to increase customer engagement and brand awareness.
• Create inspiring content based on current trends – collaboratively and independently creating content calendars or seizing opportunities with ad-hoc projects across social and blog.
• Working with clients and stakeholders to provide detailed analytics on our online reputation and KPIs across multiple channels and providing insight on how to develop.
• Proficient in management tools such as; Sugar, Salesforce, Social Studio, Engagor, Hootsuite, Buffer, Twitter analytics and Facebook insights (and business manager).