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Sophie N

About

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Bilingual Case Management Coordinator
Vancouver, British Columbia, Canada

Contact Sophie regarding: 
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Full-time jobs

Timeline


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Résumé


Jobs verified_user 0% verified
  • Glia
    Data Annotation Consultant
    Glia
    Nov 2023 - Current (2 years 11 months)
    Data annotation for machine learning (AI-powered conversational chatbot) for bank customers : ° Classifying text (utterance) data according to guidelines/taxonomy
    ° Checking accuracy of already classified data
    ° Working with team to identify ways to increase accuracy and efficiency
  • Maven Clinic
    Bilingual Global Care Advocate
    Maven Clinic
    Oct 2023 - Current (3 years)
  • Jeenie
    Voice Actor
    Jeenie
    Dec 2024 - Dec 2025 (1 year 1 month)
    French voice actor
  • Teladoc Health
    Bilingual Case Management Coordinator
    Teladoc Health
    Jul 2023 - Oct 2023 (4 months)
  • Teladoc Health
    Bilingual Clinical Ops Support Coordinator
    Teladoc Health
    Jul 2022 - Jul 2023 (1 year 1 month)
  • S
    Bilingual Customer Service Associate
    Switch Health
    Feb 2021 - Jun 2021 (5 months)
    Bilingual (French and English with occasional Spanish) phone assistance to farmers and Canadian Government officials to help them monitor the Covid-19 tests process for the temporary foreign workers: ° Assisting them with the creation of their online ASMO account ° Troubleshooting any account issue ° Making appointments with nurses ° Organizing the pick up of the samples ° Following up on the results ° Informing them of the different processes to follow according to the results ° Delivering any relevant and updated information related to Covid-19.
  • F
    Bilingual Data Annotator
    Finnair
    May 2019 - Jul 2021 (2 years 3 months)
    Data annotation for machine learning (AI-powered conversational chatbot) for bank customers : ° Classifying text (utterance) data according to guidelines/taxonomy in French and English
    ° Checking accuracy of already classified data
    ° Working with team to identify ways to increase accuracy and efficiency.
  • V
    Background Performer / Production Assistant
    Valley Extras
    Jan 2019 - Dec 2025 (7 years)
    Background performer for different tv shows.
  • N
    Nanny au pair
    Noseworthy family
    Sep 2018 - Dec 2018 (4 months)
    Live-in nanny for a 20-month old baby. This enabled me to acquire a first Canadian experience and get familiarized with the local culture.
  • Newrest
    Commercial Agent
    Newrest
    Sep 2017 - Aug 2018 (1 year)
    As a commercial on board, I was in charge of the 'wagon bar' on french TGV (french equivalent to ViaRail) : sale of food, upsell and customer care.
  • M
    Desk Receptionist
    Molitor Hotel & Spa Paris - MGallery Collection
    Dec 2016 - Feb 2017 (3 months)
    Front desk agent at the Molitor Club&Spa : ° Greeting guests ° Providing information on our facilities and activities ° Scheduling appointments ° Selling products of the sponsor of our spa : Clarins. I had the chance to build a real relationship with the members of the club.
Education verified_user 0% verified
  • I
    BTS Tourisme Tourisme
    Institut iBTS
    Jan 2016 - Jan 2017 (1 year 1 month)
  • E
    Professional A-levels Alimentation
    Ecole de Boulangerie et de Pâtisserie de Paris
    Jan 2006 - Jan 2008 (2 years 1 month)
  • L
    A-Levels Scientific specialty
    Lycée Sophie Germain
    Jan 2001 - Jan 2004 (3 years 1 month)
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