Robert J

Senior Site Reliability Engineer

Selector

Feb 2026 - Current (9 months)

Sr. DevOps Solutions Architect

BackBox

Jun 2023 - Jan 2026 (2 years 8 months)

- Led the effort to obtain BackBox's first SOC2 certification - Designed the AI security strategy, evaluating vendor terms of use, SOC2 compliance, data security and privacy policies to ensure organizational fit - Architected a Vulnerability Intelligence Relay service to build a Data Lake for CVE information, enabling centralized vulnerability tracking and analysis - Designed and implemented an AI Agent Swarm using AWS Bedrock that parses CVE data and produces standardized, structured output with enhanced remediation guidance - Integrated Retrieval-Augmented Generation (RAG) patterns into the agent architecture for context-aware vulnerability analysis - Developed a Grader AI (Sentinel) agent for the CVE remediation stack to evaluate and sco

Sr. Site Reliability Engineering Manager (Offer Network, C-Store Essentials, Insights Cloud)

PDI Technologies

Aug 2022 - May 2023 (10 months)

Site Reliability Engineering Manager (Offer Network)

PDI Technologies

Jan 2022 - Aug 2022 (8 months)

• Lead a team during an acquisition (Koupon was acquired by PDI 🎉 )
• Worked to ensure that team members have the resources that they need
• Focused on ensuring that team members and their concerns are being represented
• Found ways to implement Servant Leadership principles
• Championed quality of life improvements for my team
• Aimed to improve team morale through proper work allocation (e.g. finding the right balance between easy wins and skill development), pair programmed, and listened to the needs of individuals
• Led regular SCRUM meetings like Morning Standups, Backlog Refinements, and Retrospective meetings while hiring a proper SCRUM Leader
• Set up 1-on-1 conversations with team members and wit

Site Reliability Engineering Manager

Koupon, A PDI Company

Jul 2021 - Jan 2022 (7 months)

• Created a Status Page: https://status.koupon.com for internal and external stakeholders
• Worked with Dev, QA, Security, and Data teams to identify duplications of effort and bottlenecks in existing workflows using Value Stream Mapping and other patterns to help make work visible
• Containerized legacy monitoring scripts
• Implemented security scanning initiatives to scan Docker containers, Kubernetes, and our cloud provider to identify potential misconfigurations.
• Stood up CI and CD tooling in Kubernetes
• Wrote helm charts for specific business needs

DevOps Solutions Architect & SRE Team Lead (I8)

Dell

Nov 2019 - Jul 2021 (1 year 9 months)

• Team Lead for Dell's Insights Platform SRE team
• Developing Cloud-Agnostic Solutions for Microservices via the use of Kubernetes and Helm
• Writing Infrastructure as Code (mostly using Terraform with a bit of CloudFormation)
• Implementing SecOps patterns like Container Scanning (via Trivy) into CI Pipelines
• Deploying monolithic applications like Jenkins in Kubernetes (this was before the community helm chart)
• Writing Helm charts for Applications that don't have good public Helm Charts (Like Apache Nifi)
• Designing CI and CD pipelines and practices around each via the use of Jenkins on K8s and Spinnaker & later Keptn
• Creating Ephemeral Environments for each branch on certain projects
• Desig

Senior Site Reliability Engineer

Calm

Oct 2019 - Jan 2021 (1 year 4 months)

• Managed the infrastructure for a $1 billion meditation app with an emphasis on zero downtime for deployments.
• Provisioned new tools for data engineers to ingest and process data (Apache Airflow, Apache NiFi, Jupyter Notebooks, and Sagemaker).
• Wrote and managed custom Helm charts and Terraform modules to help businesses meet the team's desired goals.
• Wrote and maintained OSS tooling along with maintaining OSS containers for several OSS tools like CFN lint, Ansible, PgBouncer, AWS CLI, and others.

Principal Site Reliability Engineer (I8)

Dell

Jun 2018 - Nov 2019 (1 year 6 months)

• Led the DevOps transformation for myriad software projects (including Dell Security Center, Insights, Support Assist, Safe Bios, and DWS)
• Migrated IaC from CloudFormation to Terraform.
• Created Centralized User Management solution for all AWS accounts (A user commits to a repo, a CI pipeline kicks off provisioning or de-provisioning said user, updating cross-account roles, during creation a password is autogenerated and said user receives an email with credentials)
• Build out the Dell Data Security Center's ChatOps Integrations. (e.g. CVE Bot, CloudWatch Bot, CloudTrail Bot, OnCall Bot, etc.)
• Built out automation around Blue-Green Deployments specifically I wrote the automation around AWS Cognito user pool switch

Site Reliability Engineer

Alkami Technology

Oct 2017 - Jun 2018 (9 months)

• Assisted with private cloud migrations from ARMOR Gen3 to ARMOR Gen4
• Created a private CLI tool that leverages the ARMOR API written in python
• Wrote Ansible automation Playbooks for Windows Server
• Deployed custom .NET Applications to Windows Servers
• Created and maintained Chocolatey deployment packages
• Created CI pipelines using TeamCity and Ansible
• Created CI pipelines for building AWS Lambda functions using amazon Linux Docker Images and Terraform
• Built out a Redis Enterprise Cluster as IaC

Site Reliability Engineer

ARMOR DEFENSE

Apr 2017 - Oct 2017 (7 months)

• Advised Developers on best security practices for configuring AWS Services (namely security-focused VPC configurations) for supporting Armor Anywhere Infrastructure
• Rebuilt and was responsible for several application stacks for internal use (Atlassian Jira, Jira Helpdesk, Confluence, and Grafana)
• Wrote various security-minded software automation playbooks for Ansible and Infrastructure as Code automation with Terraform
• Added stability to infrastructure with monitoring, anomaly detection, and service hotfixes
• Made recommendations on immutable infrastructure for increased uptime and recommendations on cost reduction totaling $15,000+ savings per month
• Wrote AWS Lambda Functions to automate reports, monitor

Support Engineer

ARMOR DEFENSE

Feb 2016 - Apr 2017 (1 year 3 months)

• Advised clients on the best way to solve complex problems in a managed hosting environment, with an emphasis on security.
• Performed initial response for server outages. (Example: alert triggered, investigate, correct issue/mitigate downtime, inform customer, and advise solutions to prevent such situations)
• Advised customers on their AWS issues with Armor Anywhere
• Armor Complete consisted of approx. 7500+ Virtual Machines in a VMWare environment that span 267 vHosts on 38 Clusters in 16 vCenters that are in 5 geographically distinct regions

Provisioning Engineer

ARMOR DEFENSE

Jun 2015 - Feb 2016 (9 months)

• Wrote the company’s first post-VMware OS-level provisioning and automation scripts that included OS hardening (without the use of orchestration tools, because I was inexperienced)
• Met and exceeded expectations of the company’s Service Level Objective (SLO) of 24 hours

S

Seasonal Wildland Firefighter

May 2014 - Aug 2014 (4 months)

• Worked with hazardous equipment to safely and expediently extinguish wildfires
• Team participant onboard Engine 41 out of Butte, MT
• Met and exceeded physical training standards

Nuclear Publications Manager (NSSC - Groton, CT)

US Navy

May 2013 - Nov 2013 (7 months)

• Handled highly sensitive government documents
• Ensured that Technical Manuals were up to date for Naval Submarine Support Command so that NSSC could have reliable references to assist submarines with troubleshooting

Duty Section Manager

US Navy

May 2013 - Nov 2013 (7 months)

• Worked with senior leadership to perform tasks to assist Naval Submarine Support Command
• Team leader and professional adviser for 11 personnel
• Assisted personnel to achieve personal and professional goal - Supervised personnel to ensure that they were doing the job they were assigned - Provided advice about personal topics that personnel had questions about - Ensured personal availability to personnel to who needed career advice

Nuclear Electrician's Mate

US Navy

Jul 2009 - Nov 2013 (4 years 5 months)

• Performed vigorous preventive and corrective maintenance on vital nuclear systems onboard the USS Dallas (SSN 700)
• Experienced in AC and DC distribution systems - Performed work on equipment including, but not limited to; breakers, switchgear, motor controllers, disconnects, motors, and generators
• Qualified “Repair Parts Petty Officer” to ensure proper parts were available for maintenance - Ordered over $300,000 of repair parts for the electrical division over a 12-month period

Cashier

ConocoPhillips

Jun 2006 - May 2009 (3 years)

• Handled thousands of dollars on a daily basis - My busiest shift was just over $20,000 during a 6 hour time frame.
• Worked night shift while going to High School during the day.

About

Detail

Timeline

Résumé

Robert J

About

Detail

Behavioral traits