Ganiyat Afolabi

Ganiyat Afolabi

About

Detail

Direct Marketing || Strategic Communication || Public relations || Customer Relationship Management
Terre Haute, Indiana, United States

Contact Ganiyat regarding: 
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Full-time jobs

Timeline


work
Job
school
Education

Résumé


Jobs verified_user 0% verified
  • S
    Sales Representative
    May 2025 - Current (1 year 5 months)
  • Indiana State University
    Graduate Assistant
    Indiana State University
    Aug 2024 - May 2025 (10 months)
  • Moniepoint Group
    Business Relationship Manager (BRM)
    Moniepoint Group
    Mar 2022 - Aug 2023 (1 year 6 months)
    - Managed configuration of Moniepoint POS terminals and onboarding process of new business owners on the agent platform. - Managed the inventory of Moniepoint POS terminals and supervised delivery to customers. - Provided customer service support and solutions to registered business owners. - Communicated customer feedback and inquiries to the Moniepoint support team and facilitated repair or replacement of POS terminals when necessary. - Engaged in field and social media marketing to create awareness for the company’s product. Show less
  • T
    Telesales Representative
    Jan 2022 - Aug 2023 (1 year 8 months)
    • Managed inbound and outbound calls to leads generated through the Chatbot system.
    • Converted leads to customers by understanding their needs and effectively communicating the company’s business management software to prospects. Train new members of the communications team.
    • Assign qualified prospects to business managers for installation of the ProKip software.
    • Collate reports on conversion rates from members of the communications team for further assessment.
    • Provided customers with training materials and a product knowledge base to foster customer success and retention rate.
    • Attended to customer needs and provide adequate solutions to customer concerns. Show less
  • C
    Client Services Representative Intern
    Apr 2019 - Sep 2019 (6 months)
    • Conducted primary research on different subjects and gathered relevant data for proper decision making on ongoing projects
    • Recruited, trained and coordinated briefing of brand ambassadors/hostesses for ongoing projects
    • Participated in Inspection of venues to be branded for client’s events
    • Drafted contact reports for all meetings attended both in-house & with clients
    • Drafted contracts & briefs for artiste and MC for events.
    • Created a tentative budget for client proposal
    • Follow up on the creative, procurement and production department as well as the project managers concerning ongoing projects.
    • Drafted reports using Microsoft Powerpoint for ongoing projects
    • Drafted text messages and em
Education verified_user 0% verified
  • Indiana State University
    master, Master of Arts - MA, Communication, General
    Indiana State University
    Jan 2023 - Current (3 years 9 months)
  • Indiana State University
    master, Master of Arts - MA, Communication, General
    Indiana State University
    Jan 2023 - Jan 2025 (2 years 1 month)
  • University of Ilorin
    bachelor, Bachelor of Science - BS, Mass Communication
    University of Ilorin
    Jan 2016 - Jan 2021 (5 years 1 month)
  • D
    High school, Art/Art Studies, General
    Doseg group of schools
    Jan 2010 - Jan 2016 (6 years 1 month)
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