Joshua Eidelman

Founding Member

Hampton

Mar 2023 - Current (3 years 4 months)

Hampton is a dedicated community of high-growth founders.

On Deck Scale Fellow

ODF

Sep 2022 - Aug 2023 (1 year)

(ODS4) On Deck Scale is a close community of 220 founders representing 27 countries, 9 unicorns, and over $9B in collective capital raised.

Advisor & Investor

Zitti Inc

Sep 2021 - Sep 2024 (3 years 1 month)

Acquired by Square. Product and operations advisor and seed-stage investor.

Director of Marketing

Azure Construction

Mar 2019 - Jun 2020 (1 year 4 months)

• Established all branding and sales enablement material and led marketing campaigns to grow the company to $4.5M in contracts within the first year. • Spearheaded go-to-market strategy and determined product differentiation for a high-end GC, specializing in fire-resistant tech and design considerations for the Malibu market. • Created the brand identity and marketing strategy for our sister-company, Avant Rooter, which grew from $0 to $400K in revenue within the first 6 months with a 7:1 return on ad spend. • Recruited and trained high-performing outsourced dispatch and operations team, reducing annual staffing costs by $65,000.

Operations Specialist

Bird

Jul 2018 - Mar 2019 (9 months)

• Conducted all hiring and training to get a team of 33 support agents in the Philippines fully operational within 6 weeks. Built out training materials, assessments, quality assurance processes, and defined KPIs. • Installed 4 Team Leads in the Philippines to help expand the team to a headcount of 56 while I continued to manage the team by remote in Los Angeles. • Developed animated training videos for independent contractors and internal employees. • Worked with Product Managers to define needs and prioritize features for internal dashboards. • Implemented scripting software to automate repetitive tasks, resulting in 1,480 work-hours saved monthly across 4 departments of Bird’s Operations in both the US and EU offices. • Led vendor manage

Founder & CEO

NeoWork

Jul 2017 - Current (9 years)

NeoWork is the global staffing and operations partner to scale at speed. Our over 200 teammates across Colombia and the Philippines specialize in customer experience, AI training, sales outreach, animation, design, and software engineering. Our winning mentality is enterprise-level expertise deployed at a startup pace.

Digital Marketing Associate

TimeSpiral

May 2015 - Jul 2017 (2 years 3 months)

• Aided in the application process for the Georgia Tech-sponsored Flashpoint start-up engineering program, a highly competitive entrepreneur-in-residence program for the academic year. • Supporting role in the website design and development. • Headed search engine optimization. • Developed marketing materials. • Aided in customer discovery process. • Refined TimeSpiral’s pitch deck weekly based on advisor and peer feedback.

Operations Intern

BloomThat acq by FTD

Jun 2014 - Jul 2014 (2 months)

• Helped orchestrate 300% growth in the driver employee roster by creating new forms of outreach, conducting interviews, training candidates, and organizing payroll information. • Coordinated the purchasing process for critical inventory items. • Streamlined the tracking and sourcing details for inventory. Formulated order threshold quantities to apply a proactive approach for purchasing and reduce expedited processing and shipping fees. • Managed upwards of 12 workers for various full-day container preparation tasks. • Researched sources for custom packaging and negotiated pricing with manufacturers. • Operated driver dispatch and delivery troubleshooting.

Founder

OxyClean

Jan 2014 - Dec 2014 (1 year)

• Directly worked with the incubation program to function as a proof of concept for student-run businesses on campus. • Formed a partnership with a local laundromat to provide bulk orders of cleaned and folded laundry loads at substantially lower prices. • Designed the website, marketing materials, and promotional merchandise. • Analyzed and implemented the most efficient routes for my 3 employees during laundry pickup and drop-off process. • Leveraged student organizations and campus services to minimize costs and take full advantage of available resources.

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