R

Rachel Whiffin

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Head of Human Resources @ Sleep.ai | People & Culture Executive | Connecting HR Strategy to Business Outcomes in HealthTech
Carlsbad, California, United States

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Résumé

Jobs verified_user 0% verified
  • Sleepai
    Head of Human Resources
    Sleepai
    Oct 2020 - Current (5 years 10 months)
    Top HR leader for a global AI-powered sleep health company, reporting to the CEO, owning the full people function across the U.S. and Ireland. • Built HR infrastructure from scratch for a multi-country operation: 60% reduction in ER issues, 85% retention during economic uncertainty, zero loss of top performers • Designed market-based compensation framework with salary bands for 100% of roles: 50% increase in offer acceptance, 25% fewer off-cycle exceptions • Implemented AI-driven hiring workflows: reduced average time-to-hire from 33 to 27 days across product, engineering, and commercial functions • Built career ladders and 9-box talent matrix: contributed to 10 internal promotions in 24 months and measurable improvement in leadership readi
  • Fluidra North America
    Human Resources Manager
    Fluidra North America
    May 2018 - Apr 2020 (2 years)
    Led North America HR Operations for 600+ employees across the U.S. and Canada, managing a team of 4 HRBPs through a complex international merger integration. • Led U.S. HR integration of the Fluidra/Zodiac merger: combined a 600-person North American team into a 5,000-person global organization, overseeing RIFs, site transitions, org redesign, and change management • Resolved 143 ER cases at an average of 8 days per case; reduced turnover by 5% over two years • Drove engagement survey with 89% participation, led org-wide action planning • Built HR scorecard tracking turnover, engagement, and recruiting: improved leadership visibility and decision-making speed
  • Kellermeyer Bergensons Services LLC
    Human Resources Manager
    Kellermeyer Bergensons Services LLC
    Jun 2016 - May 2018 (2 years)
    Led a 12-person HR team supporting 14,000+ employees nationwide in a fast-paced, operations-intensive environment. • Reduced onboarding issues by 92% and workplace conflicts by 25% within 9 months through process redesign, leader coaching, and compliance improvements • Improved HR team retention by 33% through stronger training, communication, and recognition practices • Designed and launched corporate onboarding program in a rapid-growth, post-acquisition environment
  • Ledcor
    Human Resources Business Partner
    Ledcor
    Sep 2015 - Jun 2016 (10 months)
    Supported talent acquisition, workforce planning, and employee development for 300+ employees across 43 states. • Directed the full relocation of a 40-person call center from Seattle to Austin: managed RIFs, legal compliance, office closure, and complete rehire, onboarding, and training for the new site • Partnered with leadership on workforce planning across a distributed 43-state employee population
  • S
    Founder
    San Diego HR Mavens Network
    Jan 2015 - Current (11 years 7 months)
    Founded San Diego HR Mavens to build the community I wished existed earlier in my career: a peer network for senior HR women and a free resource for HR professionals navigating career transitions. • Provide free one-on-one coaching, resume writing, interview preparation, LinkedIn optimization, and offer negotiation support to HR professionals in transition • Host an executive women's networking group for senior HR leaders in San Diego: a space for candid conversations about leadership, career growth, and the future of work • Built and sustain a community grounded in the belief that every HR professional deserves a sponsor, a peer, and a path forward
  • Petsmart
    Regional Human Resources Manager/HR Business Partner
    Petsmart
    May 2010 - Jun 2015 (5 years 2 months)
    Progressed from Regional Talent Manager to Regional HR Business Partner, supporting 3 regions and 500+ stores across the Western U.S. • Drove 97% manager staffing rate and 90% internal fill rate across an 8-district, 12,000+ employee region • Reduced 90-day turnover by 6.5% and cut ER call volume by 65% through proactive employee relations and manager coaching • Developed company-wide HR programs, served on the Diversity and Inclusion Team • 2014 HR Business Partner of the Year, West Region • 2015 Best in Show Award
  • Petsmart
    Regional Talent Manager
    Petsmart
    May 2010 - Oct 2014 (4 years 6 months)
    Managed Talent Development, Succession Planning, Talent Acquisition & Leadership Development for 14 districts (150+ stores) across Southern California, Arizona, and Hawaii. * Developed several company-wide HR programs and processes * Member of Diversity & Inclusion Team * Received HR "One More Thing" Award
  • The Home Depot
    Regional Learning Manager/Manager of Leadership Learning
    The Home Depot
    Jun 2007 - Apr 2009 (1 year 11 months)
    Responsible for the execution of all salaried manager leadership training in Region (88 stores in Southern California, Alaska, Hawaii & Guam) by coordinating, delivering and facilitating required and elective curriculum. Facilitated over 500 hours of training for over 200 managers at various levels in the company. Managed 4-7 Master Trainers. * Developed several regional and company-wide leadership training programs * Member of Diversity & Inclusion Council
  • The Home Depot
    District Human Resource Manager
    The Home Depot
    Nov 2005 - May 2010 (4 years 7 months)
    Progressed through three HR leadership roles, from store HR Manager to Regional Learning Manager to District HR Manager, supporting the Pacific South Region across 88 stores in Southern California, Alaska, Hawaii, and Guam. • As District HR Manager, reduced district attrition by 42.5% while supporting a 12-store, $400M district with 1,600+ hourly employees and 70 salaried managers • District exceeded sales plan by 2% and profit plan by 6%, with HR directly cited as a contributing factor to operational performance • Facilitated 500+ hours of leadership training for 200+ managers; developed programs adopted enterprise-wide • Member of Diversity and Inclusion Council • 2010 DHRM Select, Develop and Recognize Award
Education verified_user 0% verified
  • Georgia State University J Mack Robinson College of Business
    Master of Business Administration - MBA, Human Resource Management
    Georgia State University J Mack Robinson College of Business
  • Emory University
    Bachelor of Arts - BA, Political Science & Psychology
    Emory University
  • University of Virginia
    Master of Education - MEd, Counselor Education
    University of Virginia
Projects (professional or personal) verified_user 0% verified
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