Andi Bailey

Andi Bailey

About

Detail

Head of Customer Operations
Middletown, Rhode Island, United States

Timeline

work
Job
school
Education

Résumé

Jobs verified_user 0% verified
  • GrowthX AI
    Head of Program & Delivery Operations
    GrowthX AI
    Jun 2026 - Current (3 months)
  • GrowthX AI
    Head of Customer Operations
    GrowthX AI
    May 2025 - Current (1 year 4 months)
  • F
    Founder
    Flatbed Fiction
    Mar 2025 - Current (1 year 6 months)
    Pursuing an IRL passion project on the weekends, operating a pop up rolling bookshop throughout the spring & summer months.
  • Tango
    Director of Customer Operations
    Tango
    Nov 2021 - Sep 2024 (2 years 11 months)
  • Uber
    Global Lead for Client Success, UberTransit
    Uber
    Dec 2020 - Nov 2021 (1 year)
  • Uber
    Senior Customer Success Manager, UberTransit
    Uber
    Feb 2019 - Dec 2020 (1 year 11 months)
  • Uber
    Manager, Partnerships and Campaigns
    Uber
    Jul 2016 - Feb 2019 (2 years 8 months)
  • EverTrue
    Strategic Account Executive
    EverTrue
    Oct 2015 - Jun 2016 (9 months)
    Helping nonprofits increase fundraising efficiency
  • Decision Resources
    Key Account Manager, Outside Sales
    Decision Resources
    Apr 2013 - Sep 2015 (2 years 6 months)
    Key partner for top-tier pharma and biotech clients, providing integral research to the drug-development process
  • Decision Resources
    U.S. Account Manager
    Decision Resources
    Apr 2013 - Jan 2015 (1 year 10 months)
    Inside sales rep across 30 U.S.-based accounts
  • Oxford University Press
    Operations Manager
    Oxford University Press
    Aug 2011 - Apr 2013 (1 year 9 months)
    Develop new business opportunities for Oxford's publishing divisions, representing Oxford's global content to customers based in the Americas.
  • Fintrac Inc
    Assistant Editor
    Fintrac Inc
    Jan 2010 - Jun 2011 (1 year 6 months)
    Edit project proposals and promotional material for Fintrac's worldwide development projects. Responsible for the management of website content.
  • K
    Advertising Agent and Editorial Representative
    Kennan Holdings LLC
    Aug 2009 - Feb 2010 (7 months)
    Responsible for editorial support and client relations for several publications in the Caribbean including: All At Sea - The Caribbean's Waterfront Magazine First Mate - A complete marine services directory for the Caribbean Yacht Essentials - An annual destination publication for Owners, Captains and Crew of yachts 100 ft. plus.
Education verified_user 0% verified
  • A
    Antilles School
    Antilles School
  • Harvard Business School Executive Education
    Executive Leadership, Executive Strategy
    Harvard Business School Executive Education
  • Columbia University Graduate School of Journalism
    Columbia University - Graduate School of Journalism
    Columbia University Graduate School of Journalism
    Jan 2011
  • Georgetown University
    BA, English
    Georgetown University
    Jan 2005 - Jan 2009 (4 years 1 month)
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