Chris Riche-Webber

I’m a Business Operations and Intelligence leader focused on turning strategy into execution in complex, high-growth B2B SaaS environments as well as powering the growth of the business and its people through AI.

My AI focused work has included driving adoption across internal teams, developing opportunity spotting and implementation techniques and embedding new AI powered workflows to drive results in areas such as account planning, churn risk identification, product usage trends, upsell indication and more.

My work sits at the intersection of strategy, performance management, and data. I help leadership teams clarify priorities, translate them into measurable outcomes (OKRs, scorecards, operating metrics), and build the operating rhythms and reporting needed to execute consistently. This also means ad-hoc special projects including market research, unit economics reviews, pricing and packaging analysis, channel development to name a few!

I currently lead teams across Revenue Analytics, Product Analytics, and Data Engineering, enabling better decisions through forecasting, business performance tracking, pricing and packaging analysis, and executive reporting. I’ve partnered closely with exec teams on growth planning, post-acquisition integration, and board-level insight; bringing clarity to ambiguity and focus to execution. I'm known for bringing structure to ambiguity, improving execution cadence, and helping organisations scale with discipline during periods of growth and change.

Also experienced in Customer Operations and Experiences with prior leadership of Presales and Professional Services teams.